Analyst Client Managed Services

Job Description

Nasdaq Technology is looking for a Analyst Client Managed Services to join the Pune technology center in India. If Innovation and effectiveness drive, then this is the place for you!

About Nasdaq!

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position is right for you, we encourage you to apply!

Our people make all the differences in our success.

Customer Services is an integral part of Nasdaq’s growth and success. This division's mission is to continuously improve the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competitor and contributing to the net growth of our business while offering excellent career development opportunities.

We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's market.

With this position we offer

Join the FinTech Client Success organization, The Managed Services team’s main responsibility is to ensure that Nasdaq´s AxiomSL clients have the latest regulatory reporting solution implemented in their production environment. This role provides an opportunity to apply technical and functional skills while learning about multiple aspects of regulatory obligations imposed on financial institutions. The Analyst will be assigned to specific upgrade initiatives under the supervision of a senior resource. As time progresses and knowledge is acquired the Analyst will become a primary contact for the client. This position is an opportunity to join a world-leading organization specializing in the regulatory and capital markets sector of the financial services industry.

Roles & Responsibilities -

As a Analyst Client Managed Services, your focus will be defining and implementing software solutions. Besides working closely with your colleagues in Mumbai and Pune location, you will also work closely with Nasdaq teams in other regions.

• Help client to interpret regulatory requirements and map their internal data to required mapping requirement logic.
• Be responsible for upgrading of new and existing taxonomy solutions for clients in CV11.
• Find alternative solutions for software defects and propose technical improvements to resolve customer problems and configure environments whenever required
• Connect the dots across teams—Customer Services, R&D, Product, Sales—to keep solutions aligned and on track.
• Understand, analyze, plan, build, test, and deliver new custom reports as per client request.
• Build and share knowledge through clear documentation, hands-on training, and collaboration.
• Improve how we work by crafting and evolving our best practices.
• Provide weekly updates to management.
• Problem solving techniques.

We expect you to have: (Minimum Qualifications)

• Basic Knowledge in Database/SQL.
• Strong communication skills

Education Required:  Degree qualified in Computers Science, Information Systems or other related subject area, or equivalent work experience. 

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.