Finance Operations Process & Automation Lead
Confirmed live in the last 24 hours
Lighthouse
Job Description
At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.
Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.
At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship?
What you will do
Reporting to our Senior Manager of Finance Operations, you will step into the pivotal role of Finance Operations Process & Automation Lead. You will lead our FinOps Projects team, acting as the architect of a leaner, more automated financial operation. Your mission is to own the end-to-end Quote-to-Cash process, drive our AI automation strategy, and champion process quality across the business, ensuring our operations are as innovative as our products.
Where you will have impact
- Lead, manage, and mentor the FinOps Projects team, fostering their professional growth and driving project success.
- Own the end-to-end Quote-to-Cash (Q2C) process, leading initiatives to map, redesign, and improve process quality from start to finish.
- Drive the FinOps automation roadmap, identifying opportunities and partnering with technical teams to build and implement AI-driven solutions.
- Act as the voice of operational excellence, influencing upstream commercial decisions to prevent downstream complexity and ensure scalability.
- Lead the integration of billing systems and processes from newly acquired companies, ensuring seamless absorption into Lighthouse operations.
- Develop data-driven business cases and reporting to demonstrate the impact and ROI of automation and process improvement initiatives.
- Champion and maintain high standards for process documentation, ensuring the reliability and scalability of our automated systems.
About our team
You'll be leading the FinOps Projects team, a crucial group at the intersection of finance and technology. As part of the wider Finance Operations team, we own the entire Quote-to-Cash lifecycle. Our mission is twofold: we drive major strategic projects like integrating new companies and building out our AI automation, while also ensuring the core business runs smoothly. We are a team of ambitious, analytical process-thinkers and supportive coaches, constantly seeking smarter ways to support Lighthouse's rapid growth.

What's in it for you?
- Flexible working environment: Work from home or at one of our global offices.
- Flexible time off: Autonomy to manage your work-life balance.
- Collaborative team: High-bar, friendly, creative, and passionate colleagues.
- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Mobility options: Mobility budget or company car (based on your job category).
- Competitive compensation: Proactively maintained to value your work.
- Net allowance: to support home office related expenses.
- Vouchers: lunch vouchers & eco vouchers.
- Comprehensive health insurance: Extensive coverage for you and your dependents.
- Pension funding: Group insurance to secure your future.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
Essential
- Experience in Finance Operations, with deep, hands-on expertise in the full Quote-to-Cash (Q2C) lifecycle.
- Pr
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