About the role
Hotel :
Des Moines Embassy Suites101 E Locust StDes Moines, IA 50309Part timeCompensation Range : 16-17Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
What’s in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Invest in Your Future – 401(k) plan with company match.
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
Job Description
What You Will Do
- Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
- Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
- Support and train new front desk team members—you’re the friendly coach they’ll thank later.
- Resolve guest issues quickly and professionally (bonus points if they leave smiling).
- Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.
What We Are Looking For
- Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
- Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
- High school diploma or equivalent – Because communication, math, and common sense are key.
- Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.
- Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.
Why Atrium:
Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Aplyr's read
Atrium Hospitality is a prominent hotel management firm known for its diverse hotel portfolio and focus on enhancing guest experiences and asset value.
What's promising
- •Atrium Hospitality manages a wide range of hotels, offering diverse career opportunities across the U.S.
- •The company emphasizes exceptional guest experiences, which can be rewarding for customer-focused employees.
- •Atrium's focus on maximizing asset value may provide stability and growth opportunities for employees.
What to watch
- •The hospitality industry's cyclical nature can affect job security during economic downturns.
- •Limited public information about Atrium's workplace culture and employee satisfaction.
- •High turnover in hospitality roles may impact long-term career development.
Why Atrium Hospitality
- •Atrium operates a diverse portfolio, providing exposure to various hotel brands and operations.
- •The company prioritizes asset value, which may lead to innovative management practices.
- •Atrium's national presence offers potential for geographic mobility within the company.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Atrium Hospitality
Atrium Hospitality is a leading hotel management company that operates a diverse portfolio of hotels across the United States, focusing on providing exceptional guest experiences and maximizing asset value for owners.
