About the role

Aplyr's Quick Take

This role is focused on managing customer orders and ensuring timely fulfillment. You'll be processing sales orders in SAP, coordinating shipments, and maintaining communication with customers about their orders. It's primarily an individual contributor role in customer service and operations.

Good fit

This position is ideal for someone with a background in customer service order management, ideally with a few years of experience. Strong communication skills in English and familiarity with SAP are important for success here.

Worth noting

The role emphasizes proactive communication with customers, which may appeal to those who enjoy direct interaction. However, the job may involve a lot of administrative tasks, which could be a downside for those seeking a more dynamic work environment.

Working at Freudenberg: We will wow your world!

Responsibilities:

Receive, validate, and process customer sales orders in SAP.
Coordinate same-day shipment requests and ensure timely order fulfillment.
Monitor product availability and coordinate distribution and logistics priorities.
Manage proforma invoices, triangular shipments, and subcontractor-related customer orders.
Verify customer credit limits.
Coordinate with Accounts Receivable regarding credit limits and open orders.
Monitor order portfolio, shipment arrivals, and delivery schedules.
Reconfirm delivery dates and maintain proactive customer communication.
Issue and manage credit/debit notes and customer documentation.
Provide required compliance and product-related documents to customers.

Qualifications:

Bachelor’s degree /equal qualification related field.
Experience in Customer Service & Order Management.
Proficiency in English communication is essential
Hands on experiences in SAP HANA is an added advantage.

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Apparel Lanka (Pvt) Ltd.

Aplyr's read

Freudenberg Group is a multifaceted technology leader in sealing and filtration, attracting talent across engineering, customer service, and operations roles.
Synthesized from recent postings & public sources

What's promising

•Freudenberg Group's global presence offers diverse career opportunities in multiple sectors.
•Strong focus on innovation in sealing technologies and specialty lubricants.
•Commitment to sustainability through advanced filtration and nonwoven solutions.

What to watch

•Complex organizational structure may lead to slower decision-making processes.
•Potential for high-pressure environments in manufacturing and production roles.
•Limited public information about employee satisfaction and work-life balance.

Why Freudenberg Group

•Specializes in niche markets like medical and automotive sealing technologies.
•Diverse product portfolio includes nonwovens and specialty lubricants.
•Long-standing reputation in industrial applications and technology innovation.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Freudenberg Group

Freudenberg Group

freudenberg.com

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Freudenberg Group is a global technology company that specializes in sealing technologies, nonwovens, filters, release agents, and specialty lubricants. The company operates in various sectors including automotive, medical, and industrial applications.