Commis aux installations / Facilities Clerk

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Commis aux installations - JLL

En quoi consiste ce poste

Le commis aux installations fournit un soutien complet au gestionnaire des services auxiliaires pour tous les équipements, fournitures et opérations générales des installations. Ce rôle nécessite une personne enthousiaste et proactive qui agit comme point de contact clé pour les clients, visiteurs et fournisseurs tout en offrant un service à la clientèle exceptionnel. Le poste implique d'aider à la coordination de l'entretien des installations et de soutenir diverses fonctions administratives pour assurer le bon déroulement des opérations quotidiennes.

Vos tâches quotidiennes comprendront :

• Aider à la coordination et à la planification des activités d'entretien et fournir du soutien pour les petits déménagements de bureau

• Gérer les petites tâches de gestion des installations et surveiller continuellement les opérations du bureau/des installations

• Agir comme interface avec les clients, visiteurs et invités tout en assurant un suivi approprié avec les clients

• Soutenir l'équipe d'entretien en collaborant avec les fournisseurs et prestataires de services, notamment les installations, le service de conciergerie, les déménageurs et les fournisseurs d'équipement

• Réapprovisionner les vêtements de protection et autres fournitures d'exploitation au besoin

• Effectuer des tests de routine des douches de sécurité et des postes de rinçage oculaire

• Agir comme remplaçant pour le rôle de technicien en environnement (gestion des déchets/recyclage)

• Effectuer des services d'accueil au besoin

• Soutenir le département d'expédition/réception

Exigences physiques et environnement de travail :

• Capacité de soulever 50 livres régulièrement

• Capacité de passer une grande partie de la journée debout en effectuant diverses tâches

• Doit être capable de travailler rapidement avec les mains et avoir une bonne coordination œil-main

• Marcher et rester debout pendant de longues périodes dans l'ensemble de l'installation

• Se pencher, tendre le bras et s'étirer pour accéder aux casiers de courrier, zones de rangement et équipements

• Utiliser divers équipements de bureau, notamment les machines d'affranchissement, imprimantes et photocopieurs

• Travailler dans un environnement de bureau typique avec une exposition occasionnelle aux zones mécaniques

Qualifications requises :

• Diplôme d'études secondaires ou DES

• 1 à 2 ans d'expérience préalable en salle du courrier et/ou en installations

• Solides compétences analytiques et organisationnelles

• Excellentes compétences en communication en anglais, tant à l'écrit qu'à l'oral

• Excellentes compétences informatiques, notamment en traitement de texte, Excel et saisie de données

• Capacité de travailler de manière autonome avec peu de supervision et de gérer efficacement les situations stressantes

• Capacité de planifier et de gérer le travail sous contraintes de temps

Qualifications préférées :

• Connaissance des machines d'affranchissement, imprimantes et autres équipements de bureau

• Compréhension de base des processus de coordination de l'entretien des installations

• Expérience avec les services de messagerie et les systèmes de suivi de colis

• Expérience du service à la clientèle dans des environnements corporatifs ou d'installations

• Familiarité avec la coordination des fournisseurs et la gestion des prestataires de services

• Expérience de soutien aux déménagements de bureau ou aux activités de gestion d'espace

• Personnalité autonome avec confiance, énergie et flexibilité

*Interactions orales et/ou écrites avec des locataires ou partenaires externes basés à l’extérieur du Québec (par exemple, fournisseurs de services, cabinets d’avocats, pairs, banquiers, firmes de courtage, firmes d’analyse de crédit, agences de crédits, clientèle non-francophone, etc.)

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Facilities Clerk

What this job involves

The Facilities Clerk provides comprehensive support to the Soft Services Manager for all  equipment, supplies, and general facility operations. This role requires an enthusiastic, proactive individual who serves as a key point of contact for clients, visitors, and vendors while delivering exceptional customer service. The position involves assisting with facility maintenance coordination, and supporting various administrative functions to ensure smooth daily operations.

Your day-to-day tasks will include:

• Assist with coordination and scheduling of maintenance activities and provide support for small office moves

• Manage small facility management tasks and continuously monitor office/facility operations

• Act as an interface with clients, visitors, and guests while ensuring appropriate follow-up with clients

• Support the maintenance team by collaborating with vendors and service providers including facilities, janitorial, movers, and equipment providers

• Replenish gowning and other operating supplies as needed

• Perform routine test of safety showers and eyewash stations

• Act as the backup for the Environmental Technician role (waste/recycling management).

• Perform hospitality services as needed.

• Support the shipping/receiving department.

Physical Demands and Work Environment:

• Ability to lift 50 pounds regularly

• Ability to spend much of the day on feet while performing various tasks

• Must be able to work quickly with hands and have good hand/eye coordination

• Walking and standing for extended periods throughout the facility

• Bending, reaching, and stretching to access mail slots, storage areas, and equipment

• Operating various office equipment including postage machines, printers, and copiers

• Working in typical office environment with occasional exposure to mechanical areas

Required Qualifications:

• High school diploma or GED

• 1-2 years of previous mailroom and/or facilities experience

• Strong analytical and organizational skills

• Excellent communication skills in English, both written and oral

• Excellent computer skills including word processing, Excel, and database entry

• Ability to work independently with little supervision and effectively manage stressful situations

• Ability to plan and manage work under time constraints

Preferred Qualifications:

• Knowledge of postage machines, printers, and other office equipment operations

• Basic understanding of facility maintenance coordination processes

• Experience with courier services and package tracking systems

• Customer service experience in corporate or facility environments

• Familiarity with vendor coordination and service provider management

• Experience supporting office moves or space management activities

• Self-motivated personality with confidence, energy, and flexibility

*Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)

Location:

On-site –Senneville, QC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.