About the role

Aplyr's Quick Take

This role is about scheduling surgeries and managing provider schedules in a healthcare setting. You'll be the go-to person for coordinating between patients, clinics, and surgeons, requiring solid knowledge of medical procedures and strong communication skills. It's primarily an individual contributor role with some mentoring responsibilities.

Good fit

Ideal candidates have a background in medical office work, familiarity with EMR systems, and strong customer service skills. You should be comfortable working independently and as part of a team, with a knack for problem-solving.

Worth noting

The position requires a depth of knowledge in medical procedures, which may be challenging for those without prior experience. The hours are consistent, but the role may involve some unexpected complexities in scheduling and resource management.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

Compensation:

Salary Range: $18.25 - $25.50

Union Position:

Department Details

Join our small group of Surgery Schedulers!

Primary duties include answering inbound calls from clinics and surgeons to schedule future cases.

Hours Monday thru Friday 8:00am to 5:00pm with a 30 minute break and every other Friday 8:00am to 12:00pm

Summary

The Senior Patient Access Representative serves as a liaison between patients, families, physicians and medical support staff.

Job Description

Specific duties vary by location and may include the following: Collaborates with multi-disciplinary team to ensure medical services are appropriately scheduled for patient. Requires depth of knowledge of service line to proficiently review procedure/surgery orders, as well as appropriately schedule all necessary resources to perform the procedure/surgery. Responsible for resource management and resolving conflicts. Serves as a liaison between provider and supporting providers. Manages provider schedules. May collaborate with patients and providers to demonstrate medical necessity to insurance companies and obtain required prior authorization. May perform registration duties and work the front desk. May train and mentor new employees. May serve as an electronic medical record (EMR) super user. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work independently, as well as part of a team. Must always maintain confidentiality of sensitive information. Uses problem solving and critical thinking skills to resolve issues and seeks guidance from leadership when appropriate. Must demonstrate proficiency in computer skills and use of multi-line telephone.

Qualifications

High school diploma or equivalent preferred; post-secondary education helpful.

Previous medical office experience preferred. Prior electronic medical records (EMR) experience is preferred. Must have knowledge of medical terminology; customer service skills essential. Six months' customer service experience desired.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

Aplyr's read

Sanford Health is a global healthcare leader focused on improving health outcomes through innovative care solutions and a dedicated workforce in diverse roles.
Synthesized from recent postings & public sources

What's promising

•Sanford Health offers a wide range of roles, providing diverse career opportunities in healthcare.
•The organization focuses on improving global health outcomes, making it appealing for mission-driven professionals.
•Sanford Health's expansion into various countries enhances career growth and international collaboration.

What to watch

•Working in healthcare can involve high stress and demanding hours, particularly in patient care roles.
•Limited public information about compensation and benefits may concern some job seekers.
•Global operations might require flexibility with travel or relocation for some positions.

Why Sanford Health

•Sanford Health's global presence distinguishes it from regional healthcare providers.
•The organization's commitment to improving health access sets it apart in the healthcare sector.
•Sanford World Clinic's international focus provides unique opportunities for cross-cultural healthcare experiences.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Sanford Health

Sanford Health

sanfordworldclinic.org

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Sanford World Clinic is a global healthcare organization that provides high-quality medical services and healthcare solutions in various countries, focusing on improving health outcomes and access to care.