About the role
Ford Ft. Collins, a Ken Garff Automotive Dealership, is currently looking for a Collision Repair CSR that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.
As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!
Here’s why you want to work here:
- Competitive compensation: $20-$24 per hour
- Paid training, certifications and real career growth
- Great people with a great culture
- Paid Time Off and 401k with Company match
- Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
- Year-end bonus program for all employees (Garff Giveback)
- 1:1 Tech to PC- You'll have information at your fingertips
- Employee discounts on Vehicle Purchase, Parts, Service and More!
Here's what you'll be doing:
- Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination.
- Courteous and professional pages. Takes messages from customer when desired person is unable to be reached or at customer request.
- Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service.
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns.
- Identify, recommend, and support opportunities for process improvement. Identify ways to improve operations and customer service.
- Maintain a professional appearance at all times. Disperse and sort mail each day.
- Process payments and manage AR scheduling
- Maintain good relationships with Insurance Partners
- Other duties as assigned.
Here’s what you’ll need:
- 3 years automotive/CSR experience or equivalent
- Must be at least 18 years old with ability to work in the US
- High school diploma or equivalent
- Excellent customer service skills as well as patience and an eye for detail
- Valid in-state driver's license with good driving record, per company standards
- Ability to meet the physical requirements of the role
We are an Equal Opportunity Employer
(( We Hear You ))
Aplyr's read
Ken Garff Auto Group thrives on a family-owned ethos, attracting automotive enthusiasts and professionals dedicated to customer service and vehicle expertise.
What's promising
- •Ken Garff Auto Group offers diverse roles across multiple dealerships, providing varied career paths.
- •The company is family-owned, which may foster a close-knit work environment.
- •Opportunities for advancement exist, as seen in their hiring of apprentices and interns.
What to watch
- •Automotive industry fluctuations could impact job stability.
- •Family-owned structure may limit decision-making autonomy for employees.
- •Limited public information about work-life balance and employee satisfaction.
Why Ken Garff Auto Group
- •Ken Garff's family-owned status differentiates it from many corporate automotive groups.
- •The company has a strong regional presence with dealerships across the U.S.
- •Focus on both new and used vehicles provides diverse sales and service experiences.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Ken Garff Auto Group
Ken Garff Automotive Group is a family-owned automotive dealership group that operates multiple dealerships across the United States, offering a wide range of new and used vehicles along with automotive services.
