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Ops Improvement & Digital Specialist

ShellShell·Oil and Gas

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About the role

Wilayah Persekutuan Kuala Lumpur, Malaysia


Job Family Group:

Downstream Supply Chain


Worker Type:

Regular


Posting Start Date:

June 15, 2026


Business Unit:


Experience Level:

Experienced Professionals


Job Description:

What’s the role 

This position reports to the D-Ops Excellence Manager (DOEM) within the SEA-HK Distribution Operations team.

The D-Ops Excellence team comprises operations specialists and coordinators which provide support to the Terminal Operations (TO), Road Transport (RT), communities supporting SEA-HK and interface with related functions (Global Excellence, HSSE, Engineering, Finance, Contracts & Procurement, etc.) and other business partners where required.

This role is instrumental in enabling the New Technology and Digitalisation roadmap within the SEA-HK a highly dynamic and complex business environment. The scope of SEA-HK includes 9 equity terminals, 5 JVs and Road Transport operations. D-Ops covers a wide range of transport modes, including truck, pipeline and marine. The successful candidate for this role will be a leader in HSSE, compliance, operational excellence and value generation.

What you’ll be doing

The primary function of the role is the delivery of the New Technology and Digitization Roadmap within the SEA-HK acting as Business Project Manager and working closely with DOA Digital Delivery Team to that end. Key deliverables and accountabilities include:

  • Validate & confirm the business values brought about by digital/data projects for the cluster, working with Digital Delivery team members.
  • Provide the assurance that the business value is reasonable and achievable. 
  • Lead and coordinate Ultimate Potential (UP) program for both cost savings and CO2 reduction deliveries
  • Lead/Support Energy transition related program
  • Create business value entries in Fit4 (tracking tool), own and track business value actualization till project completion
  • Maintain a comprehensive (broad, but also deep) insight into the connected application systems and the business continuity scenarios to support the T&S business in processing their transactions quickly, compliantly and economically.
  • The position is the Business Project Manager (BPM) in projects to develop and improve systems and standards. The position owner oversees the interdependencies and technical options to cover new developments in the business.
  • Lead/Develop/Support and Challenge key stakeholders in applying Operational changes and initiatives within Shell systems and process infrastructure
  • Collaboration and escalation with Process Architects/SME’s and Super Users to ensure robust system and process alignment
  • Ensure compliance to IT control framework and process in SEA-HK cluster Operations
  • Develop, maintain and review the SEA-HK cluster operations dashboard including periodic appraisal of RT and storage and handling (S&H) financial and non-financial performance needed to aid regular benchmarking reviews and identification of improvement opportunities.
  • Develop required monthly appraisal on the SEA-HK D-Ops initiative funnel and cost savings delivery using FIT4 to track status and benefits achieved.
  • Drive Continuous Improvement (CI) and Digitalization culture
  • Support the sustainability and development of CI practitioners capability in the cluster and participate in the CI/UP Networks/Forums
  • Owner of the SEA-HK Improvement Program
  • Improve digitalization competency for D-Ops operations

What you bring  

  • Master in structural improvement management
  • Drive an improvement culture, roadmap and agenda
  • An Engineering BS, comparable Technical degree, or relevant experience in Distribution Operations business applications, systems and processes
  • Strong analytical and digitization skills and a conscientious attention to detail.
  • Track record / experience and evidence in designing / rolling out functional and performance improvement initiatives.
  • Proven ability to effectively influence and organize diverse and multiple stakeholders.
  • Ability to translate complex and ambiguous issues into a structured, workable plan.
  • Excellent stakeholder management and networking capability
  • Established CI capabilities and CI track record
  • Knowledge in structural improvement management
  • A broad knowledge of Distribution Operations and Market needs.
  • Possess relevant IT & Digital skillsets (eg: programming language, macro, Power BI, Power Apps) to perform DIY application/software development
  • Strong understanding of relevant current/emerging Digital & Technology trends
  • Experienced in applying Continuous Improvement standard methods and tools to projects or improvement activities preferably with CI certifications (Lean, Six Sigma)
  • Passion for new technologies, innovation and out-of-box thinking
  • Committed to improvement and able to simplify/implement practical solutions dealing with various initiatives
  • Well organized, independent and pro-active.

What we offer 

 

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. 

  • Progress as a person as we work on the energy transition together. 

  • Continuously grow the transferable skills you need to get ahead. 

  • Work at the forefront of technology, trends, and practices. 

  • Collaborate with experienced colleagues with unique expertise. 

  • Achieve your balance in a values-led culture that encourages you to be the best version of yourself.  

  • Benefit from flexible working hours, and the possibility of remote/mobile working. 

  • Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. 

  • Take advantage of paid parental leave, including for non-birthing parents. 

  • Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. 

  • Grow as you progress through diverse career opportunities in national and  

  • international teams. 

  • Gain access to a wide range of training and development programmes. 

 

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here 

 

Shell in Malaysia 

Shell has been a partner in fueling Malaysia’s progress for over 130 years. Our journey with the nation is intertwined – in as much as Shell has played a role in growing the country’s energy sector, Malaysia has also played a significant role in the company’s progress. 

 

Our business has diversified from a modest kerosene venture to a group of companies engaged in every aspect of the modern oil and gas business. 

 

Today, Shell maintains a strong multi-faceted presence in the country through our longer-term investments, innovation-sharing, and impact to local communities. 

 

We helped pioneer Malaysia’s oil and gas industry and fueled its growth. We discovered Malaysia’s first oil onshore, then took the industry offshore, and most recently into the technically-challenging depths of Deepwater. 

 

Shell’s strong retail network fuels the journeys of millions of Malaysian motorists every day. In fact, Shell is even able to offer one of the most differentiated fuel and lubricant products, some of which were pioneered right here in the country. 

 

We fueled the ambitions of Malaysians: whether the generations of retail business partners; thousands of Shell scholars over the years; young entrepreneurs from our LiveWire programme; or Shell staff and alumni who are Malaysian luminaries today. 

 

Shell continues to be one of the top employers in Malaysia with thousands employed in our upstream, midstream and downstream businesses, as well as in our service and support functions. 

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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Aplyr's read

Shell is a leading energy and petrochemical company, attracting diverse professionals committed to sustainable energy solutions and innovation in a challenging industry.

Synthesized from recent postings & public sources

What's promising

  • Shell invests heavily in renewable energy projects, signaling a shift towards sustainability.
  • The company offers diverse career paths across global locations and functions.
  • Strong financial performance provides stability and growth opportunities for employees.

What to watch

  • The oil and gas industry faces increasing regulatory and environmental pressures.
  • Transitioning to sustainable energy sources presents significant operational challenges.
  • Volatility in global energy markets can impact job security and project funding.

Why Shell

  • Shell's global reach allows for international career opportunities and cultural exposure.
  • The company is a leader in developing innovative energy technologies.
  • Shell's commitment to sustainability is reflected in its substantial investments in green energy.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Shell

Shell plc is a global group of energy and petrochemical companies, committed to providing sustainable energy solutions and meeting the world's energy needs.

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