Business Manager

Job Family Group:

Retail Group

Job Description:

We want to be the first choice for mobility and convenience customers now and in the future - From road trips to routines, we fuel life’s adventures with convenience and care.

The Business Manager role (NZ) is an emerging leadership role responsible for the performance and development of Between 10-15 bp stores. This is a region-based role based, which holds direct responsibility for the safety, Customer, people, compliance, commercial performance, and brand performance within their allocated region (10-15 locations).

Business Managers are enthusiastic, performance focused leaders that understand success is delivered through embedding a safety, team first culture. With a can-do attitude, willingness to challenge the status quo, and tenacity to succeed, our Business Managers are required adapt to environments where priorities can change rapidly.

Leadership & People

• Provide engaging and authentic leadership across the region through coaching and development of partners, store managers, and teams.
• Foster a collaborative culture that promotes open communication, engagement, development, and performance management.
• Build strong partnerships with support office teams to align on shared goals and business objectives.
• Drive employee engagement by delivering people plans and leveraging reward and recognition programs.
• Manage onboarding, recruitment (COCO sites), and partner performance frameworks to support growth and protect bp's interests.

Safety & Risk Management

• Create a psychologically safe environment that encourages speaking up.
• Champion a zero-harm culture through continuous improvement and collaborative ways of working.
• Lead the application of bp Safety Leadership Principles, My Safety Commitments, and operational safety programs.
• Improve safety performance through culture-building, role modelling, audits, and risk assessments.
• Regularly evaluate and strengthen regional safety and risk management practices.

Sales, Customer Experience & Operations

• Execute the retail strategy and customer offer in partnership with support teams and COFO partners.
• Deliver sales, fuel volume, and service targets while identifying growth opportunities.
• Drive regional performance through KPI management and scorecard accountability.
• Conduct performance reviews with stores and partners to inspire continuous improvement.
• Foster a fun, customer-focused culture that promotes operational excellence and growth.
• Support regional initiatives, innovation projects, and partnership rollouts.

Financial Performance

• Deliver profitability targets through effective management of regional KPIs.
• Continuously seek opportunities to outperform plan and improve financial results.
• Manage cost and operational risks through audits, store checks, and compliance activities.
• Strengthen performance culture by balancing commercial outcomes with robust risk management.

You will work with

• Senior leaders including Senior Business Manager, Convenience & Trading Manager, and other senior function leads
• Retail support functions including safety, space, marketing and category teams
• External bodies including local councils and government

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Learning opportunities and other development opportunities to craft your career path

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Don’t hesitate to get in touch with us to request any accommodations!

Travel Requirement:

Up to 50% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence {+ 10 more}

.

​
Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.