Certified Medical Assistant

As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.

 

Synapticure is seeking a Certified Medical Assistant (CMA) to join our growing virtual care team supporting patients living with neurodegenerative diseases. This role is critical to ensuring a seamless and compassionate experience for patients by coordinating medical records, managing prior authorizations, supporting specialist referrals, and assisting neurologists during virtual visits.

You will serve as a vital bridge between patients, providers, and the broader care coordination team—helping to prepare clinical documentation, facilitate communication, and ensure that all administrative and clinical support functions run efficiently. The ideal candidate is an experienced, certified medical assistant with exceptional organizational and communication skills, who is comfortable working in a fast-paced, technology-driven healthcare environment.

This position offers the opportunity to work from home while supporting a mission-driven organization focused on redefining how patients with neurodegenerative diseases receive care.