Senior Assistant Director

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, staff, and students that make the university a great place to work.  

The USC Dornsife College of Letters, Arts and Sciences is seeking an experienced, self-motivated, enthusiastic professional to serve as a Senior Assistant Director for Dornsife Admission and Student Success.  The Senior Assistant Director will assist with recruitment, outreach, and support strategies for undergraduate admission and retention efforts within USC Dornsife.  The ideal candidate will be detail oriented, organized, and skilled in project management, and will be strong in both written and oral communication.

Duties for this position may include:

• Leading in-person and virtual information sessions to educate prospective students about USC’s liberal arts college and counsel these students regarding university admission policies and procedures. Following up on applicant inquiries and offering solutions to admission-related questions.
• Managing event logistics for a robust calendar of prospective, admitted, and current student events.
• Overseeing communication and outreach efforts for the office, including work with developing email campaigns, webpages, and social media. 
• Managing a group of undergraduate student volunteers working with admission-related projects and events.
• Staying current on a wide range of university policies, school-wide policies, and educational trends affecting undergraduate students, admission, and retention efforts. Serving as an information resource for the university community, particularly in the areas of undergraduate admission, scholarships, and retention efforts.
• Working collaboratively with a team of staff members and undergraduate students on undergraduate admission and retention efforts.
• Assisting with data collection and reporting.

• Performing other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Preferred Education:

• Master’s degree

Preferred Qualifications:

• Experience in admissions and recruitment at an academic or higher education institution, with knowledge of transfer credit policies and financial aid programs.
• Deft ability to gather, analyze, evaluate and assess large amounts of physical and digital data.
• Skilled in interviewing, counseling, conflict resolution, problem-solving and decision-making.
• Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements.
• Skilled at organization, with astute attention to detail.
• Strong interpersonal and diplomatic skills for communicating tactfully with faculty, staff, and diverse individuals and groups.
• Exemplary written and oral communication and presentation skills, with experience developing communication plans and related content.
• Experience with customer-relationship management (CRM) systems.
• Demonstrated experience with office management communication software/tools (e.g. Google suite, Slack, Skype). Experience in social media management.

Salary range: The salary range for this position is $66,962.00 - $77,043.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Required Documents and Additional Information:

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Recruitment and admissions experience with knowledge of transfer credit policies and financial aid programs

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$148069.htmld