Associate Technical Writer

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

The Technical Writer Associate role is responsible for writing and editing content for Operation and Service Manuals, Kit Instructions, and related technical publications including software and processes used for their creation.

                                                                                                           

YOUR IMPACT

These duties are not meant to be all-inclusive, and other duties may be assigned:

• Analyze new products and design changes to learn and understand technical manual requirements
• Participate in meetings and activities with engineering, service, marketing, and outside suppliers to understand technical publication requirements and foster relationships
• Revise operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, which adhere to documentation guidelines and templates
• Learn to read and interpret engineering drawings and other related engineering design and manufacturing documentation as required.
• Gain understanding of bill of material and CN process
• Upload manuals into Windchill and create Change Notices to release documentation to Online Express (insert segment websites).
• Ensure work is kept to schedule, style, and quality
• Develop instructions for accessory and service kits

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in a related field (equivalent to six (6) years total in education and experience); or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.
• *Note: Internal candidates may be considered for this role with fewer years of experience if they have demonstrated high performance in their current position for a minimum of one year, subject to approval by the appropriate skip-level manager and Human Resources.

STANDOUT QUALIFICATIONS

• Excellent verbal and written communication skills
• Ability to communicate with internal and external customers
• Customer service oriented and quality focused
• Ability to work independently or in a team atmosphere
• Prior experience with operation and service manuals/instructions
• Eagerness to learn and understand aspects of technical writing and machinery
• Self-starter, flexible, and highly organized with strong analytical skills

WORKING CONDITIONS

The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.

• This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings.
• Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.
• Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.
• Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Pay Range:

$51,400.00 - $79,200.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.