Site Reliability Engineer (SRE)

Confirmed live in the last 24 hours

New Era Technology

India

On-site

Posted April 10, 2026

Job Description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

Role: Site Reliability Engineer (SRE)

Position Type: Contract
Duration: 12 months

Location: Gurgaon (ONSITE) - Arya Samaj Rd, Durga Colony, Sector 39, Gurugram, Haryana 122003

Shift Timing: 12:00 PM – 8:00 PM IST

PRIMARY DUTIES:

We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years of experience to ensure high availability, reliability, and performance of production systems.

This role focuses on automation, observability, incident management, and cross-team coordination to drive operational excellence.

Key Responsibilities

Maintain reliable, scalable, and secure production environments.
Implement and manage monitoring, alerting, and logging solutions.
Contribute to defining and tracking SLIs/SLOs and support error budget practices.
Automate operational tasks to improve efficiency and reduce manual effort.
Perform troubleshooting and Root Cause Analysis (RCA) for production incidents.
Optimize system performance, availability, and capacity.
Maintain runbooks, SOPs, and incident documentation in Confluence.
Adhere to change management, deployment governance, and disaster recovery standards.
Support incident response for critical production services.

Collaboration & Tools

Coordinate with external vendors and internal cross-functional teams.
Work closely with Engineering, Product Owners, and Operations teams.
Manage incidents and changes using ServiceNow & JIRA.
Collaborate through Slack and structured communication channels.

Technical Skills

Systems & Cloud

Strong knowledge of Windows and Linux/Unix systems.
Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing, Firewalls).
Experience with at least one cloud platform (AWS, Azure, or GCP).

Automation & CI/CD

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