About the role
JetBrains is a well-known international software development company. Ever since we started, back in 2000, we’ve strived to make the strongest, most effective developer tools on earth. Our products are used by more than 11 million users worldwide, and 88 Fortune Global 100 companies are our customers.
While we’re best known in the developer community, JetBrains is home to 2,500+ internationally minded professionals working from offices across Europe, the US, the Middle East, and Asia. If you’re passionate about meaningful work, tangible impact, and a collaborative culture that favors continuous improvement, you’ll find your place here.
Caring for our customers is deeply important to us, which is why we are now looking for a new Customer Sales Support Specialist to join our friendly international team in Prague.
As part of our team, you will:
- Respond to incoming email inquiries from new and prospective customers.
- Assist both individuals and business clients.
- Distribute incoming requests to the appropriate sales, technical, and marketing teams.
- Process online quote requests.
- Support customers with subscription renewals, purchases, and licensing questions.
- Handle inbound calls in a professional and helpful manner.
- Maintain an up-to-date knowledge base of our product offerings, pricing, and ongoing promotions.
We will be thrilled if you have:
- Proven experience in sales support and customer service.
- An excellent command of English (both written and spoken).
- Outstanding communication skills and a friendly, customer-focused attitude.
- The ability to learn various internal tools and systems quickly.
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We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Aplyr's read
JetBrains is a leader in intelligent development tools, attracting tech-savvy professionals passionate about enhancing developer productivity and innovation.
What's promising
- •JetBrains' tools like IntelliJ IDEA are industry standards, widely adopted by developers.
- •The company is at the forefront of AI integration in development tools.
- •JetBrains offers a diverse range of roles, from AI to product management.
What to watch
- •JetBrains faces intense competition from other development tool providers.
- •The company's rapid growth may lead to internal communication challenges.
- •Limited public information about JetBrains' workplace culture and employee satisfaction.
Why JetBrains
- •JetBrains emphasizes intelligent automation in developer tools, setting it apart.
- •The company has a strong focus on AI-driven product development.
- •JetBrains supports a wide array of programming languages, enhancing developer flexibility.
Aplyr’s read is generated by AI from public sources. Was it useful?
About JetBrains
JetBrains is a software development company known for creating intelligent development tools that streamline programming and enhance productivity. Their products, such as IntelliJ IDEA and PyCharm, are widely used by developers around the world, significantly impacting the software development landscape.
