Assistant Manager, MX Retail Operation and Planning

Position Summary

Role and Responsibilities

• Co-work with Product Marketing and Biz Team to develop and implement customized channel promotions for products. Improve data collection processes and standardize reporting formats across teams.

• Analyse sell-through, sell-out, and promotion performance by channel and outlet to identify trends and implement improvement plans.

• Manage and coordinate with agency to prepare for FF Salary and billing process for first charge and second charge

• Track on the SO data from MCS system, and analyse based on the SO trend

• Manage on the agency contract renewal, agency bidding annually

• Plan on the field force budget monthly and quarterly and prepare for management approval

• Coordinate with agency to conduct the interview and selection and finalization processes of field force for new HC, rotation, or replacement

• Time to time work with agency to do field force salary survey from the competitors as well as the market and update in the salary standard approval

• Prepare daily, weekly dashboard report on SO (GSCM, MCS (SSK)) and agency app

• Conduct and check competitive benchmarking, retail price comparison, competitor’s movement and feedback to Product Marketing and Channel Team.

• Identify and implement key KPI metrics for measurement of efficiency and resource allocation.

• Work closely with agency to oversee sales force compensation and benefits

• Create synergy in Marketing data tracking, store capacity mapping, shops mapping and develop improvement plans.

• Ensuring alignment across the channel and marketing on field force needs and marketing initiatives and budget management

• Co-work with Channel Team and Retail Marketing Team on shelf share analysis, conduct shelf share audit and recommend improvement plans.

• Performs other duties or ad-hoc task as assigned by management /direct supervisor with report Accuracy with deadline without late

• Performs other duties as assigned by management /direct supervisor

• Work closely with Field force team to gathering and analyse the information from market and summary report to management every week

• Work closely with Product Marketing, Sales, finance, Retail Marketing, and Operations teams to align data insights with business strategies.

• Reseller visit with Field force team to understand market situation and verify some information from Market

• Manage and develop field force team, ensuring operational excellence, high performance, and consistent delivery of business goals.

Skills and Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, or related field.

• Minimum 5+ years of experience in sales, channel management, trade marketing, or retail operations, preferably in FMCG, consumer electronics, or mobile industry.

• Strong analytical skills with the ability to interpret sell-through data, promotion performance, and market insights to develop improvement plans.

• Good understanding of channel operations, retail environment, and distributor management.

• Experience working with field force teams and external agencies is an advantage.

• Strong communication and coordination skills with the ability to work cross-functionally with marketing, sales, and channel teams.

• Proficient in Microsoft Excel, PowerPoint, and data analysis/reporting tools.

• Ability to manage multiple tasks, meet tight deadlines, and ensure report accuracy.

• Good problem-solving skills, attention to detail, and proactive working attitude.

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