Group Director, Commerce & Retail Media

Confirmed live in the last 24 hours

Dentsu

Compensation

$119,000 - $185,000

2 Locations

On-site

Posted March 28, 2026

Job Description

Job Description:

Dentsu is seeking a Group Director, Commerce & Retail Media to join New Stream Media (NSM) and lead strategic, operational, and client delivery excellence across one or more enterprise Retail Media Network (RMN) and commerce engagements.

This role is a client-facing, hands-on leadership position, responsible for owning day-to-day client relationships, guiding account strategy, and leading cross-functional teams across retail media, monetization, data, and commerce enablement. The Group Director will act as a trusted advisor to senior client stakeholders, while ensuring strong operational rigor, financial accountability, and delivery quality.

This role requires comfort operating at both a strategic and tactical level, balancing executive client engagement with hands-on leadership and delivery oversight.

Key Responsibilities

Client Leadership & Strategic Partnership

Serve as the primary day-to-day executive lead for assigned Retail Media and Commerce clients
Build and maintain strong relationships with senior client stakeholders, including RMN leadership, media, merchandising, and technology partners
Lead strategic planning, roadmap development, and ongoing optimization of retail media and commerce programs
Translate client objectives into scalable, measurable solutions aligned to NSM and Amplifi capabilities

Account Ownership & Operational Excellence

Own RMN account health, including scope delivery, resourcing, timelines, and quality of output
Ensure strong operational discipline, including forecasting, billing accuracy, staffing alignment, and financial performance
Partner closely with Finance, Resource Management, and Operations to manage budgets, margins, and capacity
Identify risks and proactively develop mitigation plans to keep work on track

Team Leadership & Development

Lead and mentor a team of RMN Account Managers
Set clear expectations, provide coaching, and support career development across assigned teams
Foster a culture of accountability, collaboration, and continuous improvement
Act as a key contributor to hiring, onboarding, and team design for growth and backfills

Retail Media & Commerce Expertise

Bring deep expertise across Retail Media Networks, commerce monetization, and performance marketing
Guide clients on best practices, emerging trends, and innovation across RMNs and commerce ecosystems
Partner with internal teams across Media, Data, Technology, and Consulting to deliver integrated solutions
Support the development of playbooks, frameworks, and POVs that strengthen NSM’s offering

Qualifications & Experience

10+ years of experience in commerce, retail media, performance marketing, or digital media
Proven experience leading enterprise-level client engagements
Strong understanding of Retail Media Networks and monetization models
Demonstrated success managing cross-functional teams and complex programs
Experience owning account operations, financials, and resourcing
Executive-level communication and stakeholder management skills

The annual salary range for this position is $119,000 -$185,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

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Location:

Chicago

Brand:

Iprospect

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you. 