About the role

Aplyr's Quick Take

This role is about leading risk communication and learning strategies within an organization, acting as a bridge between various departments like Risk, Legal, and Operations. You'll be responsible for developing educational programs and ensuring that legal and regulatory requirements are understood and implemented in daily operations.

Good fit

Ideal candidates have extensive experience in risk management or compliance, with a strong background in education or training development. A collaborative working style and ability to engage with senior leadership are essential.

Worth noting

The position emphasizes transforming Risk and Legal into proactive partners rather than reactive entities, which may indicate a cultural shift within the organization. The lack of a specified location could imply remote flexibility or a need for travel.

The Director of Enterprise Risk Communications & Learning serves as the strategic liaison between Risk, Legal, Compliance, and Operations, ensuring enterprise risk initiatives are effectively translated into operational practice. This role develops enterprise-wide learning strategies, operational communications, change management initiatives, and leadership education that strengthen patient safety, reduce organizational liability, and improve operational consistency.

The Director partners closely with Executive Leadership, Legal, Clinical Operations, Human Resources, and Compliance to transform complex legal, regulatory, and risk management requirements into practical tools, training, and operational guidance. This position is critical in rebranding Risk and Legal as trusted business partners that proactively support Operations in delivering safe, compliant, high-quality care.

Essential Responsibilities

Enterprise Learning Strategy

Develop and execute the enterprise learning strategy for Risk, Legal, Safety, Claims, and Compliance. Build scalable educational programs for facility leaders and corporate teams. Develop onboarding curriculum and leadership development focused on operational risk management.

Risk & Legal Integration

Serve as the primary bridge between Risk, Legal, and Operations by translating legal requirements into operational expectations. Educate Operations on litigation trends and lessons learned. Prepare leaders for legal processes including investigations, witness interviews, documentation standards, and depositions.

Operational Excellence

Partner with Operations to improve enterprise performance through root cause analysis facilitation, corrective action planning, standard work development, process improvement initiatives, and best practice sharing.

Enterprise Communications & Knowledge Management

Develop and oversee enterprise communications supporting Risk and Legal initiatives, including executive presentations, safety campaigns, and litigation trend reports. Lead governance of enterprise knowledge assets—policies, procedures, operational standards, and risk playbooks—ensuring all content remains current, accessible, and aligned with regulatory expectations.

Change Management & Executive Partnership

Lead organizational adoption for enterprise initiatives by building communication strategies, managing stakeholder engagement, and measuring adoption. Partner with executive leadership to improve enterprise risk culture, strengthen operational accountability, reduce litigation through education, and support strategic initiatives across the organization.

Qualifications

Required

Bachelor's Degree

4+ years of experience in enterprise learning, risk management, legal operations, claims, healthcare operations, organizational development, or change management

Strong communication and presentation skills; experience developing enterprise learning programs

Experience managing organizational change and technical writing

First 12-Month Success Measures

Launch enterprise Risk & Legal learning curriculum

Develop standardized operational playbooks for key risk processes

Establish a centralized knowledge management system for Risk and Legal

Implement a communication strategy that improves engagement with Risk and Legal initiatives

Increase operational understanding of legal processes and documentation expectations

Expand the Safety Champion program with standardized education and measurable competency

Position Risk and Legal as strategic partners that enable Operations to prevent losses, improve patient safety, and strengthen organizational performance

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

Aplyr's read

PACS Services is a healthcare technology company focusing on advanced imaging solutions, attracting professionals from diverse healthcare and IT backgrounds.
Synthesized from recent postings & public sources

What's promising

•PACS Services offers a wide range of healthcare roles, indicating diverse career opportunities.
•The company is involved in advanced imaging solutions, a growing field in healthcare technology.
•PACS Services hires for both full-time and part-time positions, providing flexibility for employees.

What to watch

•Limited public information about the company's financial performance and market position.
•The variety of roles suggests a potential lack of focus in specific healthcare technology areas.
•Frequent hiring for part-time roles may indicate high turnover or staffing challenges.

Why PACS Services

•PACS Services combines healthcare roles with technology-focused positions, bridging clinical and IT expertise.
•The company emphasizes advanced imaging solutions, setting it apart in the healthcare IT sector.
•PACS Services' hiring includes niche roles like Speech and Language Pathologist, highlighting specialized service offerings.

Aplyr’s read is generated by AI from public sources. Was it useful?