About the role

You’ll love it here! We are hiring immediately for a store technical service supervisor, which we call an in-store services team lead. In this role, you will lead, develop, and support the in-store services team and work together to create an amazing customer experience.

Join us and grow your career with our retail team as a store technical service supervisor.

What you’ll do:

Teach and inspire your team to create an amazing customer experience when assisting with electronic products diagnosis, testing and repair
Provide information and expert advice to customers on Best Buy products and services
Perform repairs, upgrades, and related services
Cultivate an inclusive team and learning culture
Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety) while maintaining a healthy profit and loss

What we’re looking for:

2+ years’ experience leading a retail team of at least 3 associates
3+ years’ experience testing consumer electronics in a service centre environment
Enthusiasm to support and assist our customers
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (assistant store leader).

Base pay range

Pay may vary by province. Pay listed is for the location advertised.

3450 Uptown Boulevard, Suite 200, Victoria, BC V8Z 0B9

This posting is for a vacancy.

Aplyr's read

Best Buy Canada thrives as a top electronics retailer, attracting tech-savvy individuals passionate about consumer electronics and customer service excellence.
Synthesized from recent postings & public sources

What's promising

•Strong market presence with a wide range of consumer electronics and appliances.
•Offers career growth opportunities in retail management and operations.
•Focuses on customer service, enhancing shopping experiences and customer satisfaction.

What to watch

•Retail sector faces challenges from e-commerce competition.
•Work can involve long hours, especially during holiday seasons.
•Limited public information about employee benefits and work-life balance.

Why Best Buy Canada

•Provides a hands-on experience with the latest technology and gadgets.
•Emphasizes bilingual roles, catering to Canada's diverse population.
•Hosts a marketplace platform, expanding beyond traditional retail offerings.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Best Buy Canada

Best Buy Canada

bestbuy.ca

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Best Buy Canada is a leading retailer of consumer electronics and appliances, offering a wide range of products and services including computers, mobile devices, home appliances, and entertainment systems.