Job Posting Title Sr. Manager, HCC Risk Mgmt. & Tools BPO

Job Overview 

The Senior Manager, HCC Risk Management & Tool Business Process Owner (BPO) is a critical global role within the Health Care Compliance (HCC) organization, responsible for end-to-end leadership of HCC risk management processes and the associated compliance tools that enable these processes on a worldwide scale. This individual will report to the Director, Data Management & Technology Operations and will work cross-functionally across the Director’s data enablement team to ensure that process and system designs enable high data quality, robust analytics, and data-driven insights. The Senior Manager leads through influence as the global Business Process Owner, defining and governing how critical HCC risk management activities are executed via technology tools. The role’s scope is broad and future-facing, covering current platforms (such as Risk Assessment & Issue Management (RAMI), Fair Market Value (FMV) calculators, and Cross-Border Interactions (CBI) management systems) as well as emerging HCC risk management and enablement tools introduced over time. By collaborating closely with a dedicated Technology Product Owner (TPO) and Information Technology partners, the BPO ensures that business requirements are translated into effective technical solutions and the company’s HCC tools effectively support a proactive, data-driven compliance program. 

Key Responsibilities  

• Serve as the global Business Process Owner for HCC risk management and compliance enablement processes, including (but not limited to) risk assessment & issue management (RAMI), Fair Market Value (FMV) determination tools, and Cross-Border Interactions (CBI) Tool.  

• Define and maintain global process standards, policies, and business rules for these areas, ensuring consistent, compliant execution across all regions and sectors in alignment with the HCC program’s framework and regulatory requirements. 

• Continuously evaluate, simplify and improve workflows for efficiency, user experience, and compliance effectiveness.  

• Partner with the Data Enablement & Analytics teams to design tools and data models that support scalable reporting and advanced analytics and timely insights for the HCC program. 

• Lead the intake and translation of business needs into detailed requirements (e.g. epics, user stories, functional specifications) and partner closely with the HCC Technology Product Owner (TPO) and IT to ensure technical design and delivery meet those needs.  

• Drive stakeholder communications and change management activities to promote awareness, training, and adoption of tool enhancements, thereby maximizing the business value and compliance impact of these solutions 

Qualifications 

Education 

• Required: Bachelor’s degree or equivalent degree in Business, Information Systems, Finance, or related field 

• Preferred: Advanced degree or professional certification (e.g., Compliance, Legal, Risk, Project Management, or Ethics‑related). 

Experience and Skills 

Required:  

• Minimum 8+ years experience  

• Demonstrated track record of improving or managing compliance business processes and implementing or supporting enterprise tools/systems (such as compliance or finance applications) that enforce controls and enable efficient operations. 

• Ability to collaborate across departments (e.g. compliance, IT, legal, business units) and to drive process improvements and technology initiatives from concept through implementation. 

• Proven ability to influence and engage senior leaders and end-users, communicate complex compliance concepts clearly, and drive alignment without direct authority. 

• Strong analytical skills, sound judgment, and effective decision‑making and problem‑solving capabilities. 

Preferred:  

• Experience in Information Technology, Healthcare Compliance, Finance Regulatory, or Quality industry.  

• Familiarity with information management systems and applications  

• Process excellence training and certification preferred.  

• Project Management certification preferred. 

Other 

• Language: Fluency in English required 

• Travel: Up to 20% 

• Certifications: Compliance, legal, or ethics certifications preferred but not required. 

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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