Amazon Connect QA Tester (Voice & Chat)

Confirmed live in the last 24 hours

ShyftLabs

Noida, Uttar Pradesh

On-site

Posted April 14, 2026

Job Description

Position Overview:

We are looking for a Mid-Level Tester with strong knowledge of Amazon Connect to validate and ensure the quality of our cloud-based contact center solutions. The primary focus of this role is testing voice and chat channels, ensuring reliable customer and agent interactions across Amazon Connect workflows.

ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.

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