Key Account Manager, Professional Trade

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Job Summary

We are seeking a dynamic Key Account Manager to join our NSW Trade Sales Team. In this pivotal role, you will be responsible for driving sales growth, nurturing strong customer relationships, and optimizing profitability across a diverse regional territory. Your area of focus will span the western region of NSW, covering key locations such as Blacktown, Parramatta, Penrith, Castle Hill, and extending beyond the Blue Mountains and Dividing Ranges to include rural hubs like Mudgee, Dubbo, Orange, and Parkes. This is an exciting opportunity to make a meaningful impact in a broad and varied market.

Key Areas of Responsibility

• Manage and grow customer relationships with Electrical Wholesalers and Contractors, including responsibility for supporting the project pipeline.

• Deliver 3 – 5 customer visits per day, executing a structured call plan to ensure effective territory coverage and accurate CRM reporting to drive pipeline visibility and sales outcomes.

• Achieve individual and state sales targets through effective territory planning and account management. • Understand market segmentation to maximise cross-brand opportunities and increase share of wallet.

• Provide tailored Lighting and Connected solutions aligned to customer and end-user needs.

• Attend customer and industry events to promote the Signify brand and strengthen market presence. • Build strong internal partnerships to ensure seamless customer delivery and commercial success.

Critical Experiences

• To truly excel in this role, we believe the ideal candidate will bring the following skills and experience:

• Proven Sales Success: Demonstrated experience in sales with a strong track record of consistently achieving or exceeding targets, even in complex and competitive environments.
• Relationship Builder: A natural ability to establish meaningful, trust-based relationships with clients and stakeholders.
• Exceptional Communication: Outstanding verbal and written communication skills, with the ability to connect with individuals at all levels of an organization.
• Commercial Acumen: A proactive approach to identifying and pursuing business opportunities, with the agility to adapt to evolving market demands.
• Client-Centric Mindset: A deep passion for client satisfaction, paired with the ability to actively listen and translate client needs into actionable solutions.
• Tech-Savvy: Proficiency in using CRM systems to manage pipelines, track progress, and optimize client interactions.
• Results-Oriented Professionalism: A focused, driven, and credible approach, with a commitment to delivering exceptional outcomes.
• Willingness to Travel: Availability to travel regionally as required to meet clients and drive business growth.

Please note that candidates must hold valid Australian work rights to be considered for this role.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.