About the role

Aplyr's Quick Take

This is an on-call waiter position focused on providing excellent guest service in a restaurant setting. You'll take orders, serve food and drinks, and create a welcoming atmosphere while adapting to the energy of the room. It's an individual contributor role that requires strong interpersonal skills and the ability to work in a fast-paced environment.

Good fit

Ideal candidates are those with prior experience in hospitality, particularly in serving roles, who thrive in dynamic settings and enjoy engaging with guests. A warm, personable demeanor and the ability to handle various guest needs are essential.

Worth noting

The role offers flexibility in scheduling and the potential for career advancement within a growing company. However, being on-call may lead to unpredictable hours, which could be a downside for some.

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

As a Server On Call, you’re more than just the person taking orders, you’re a key part of the guest experience and the vibe of the restaurant. You bring genuine, warm hospitality and know how to read the room, making each table feel relaxed, seen, and welcome. With a natural sense of rhythm, charm, and style, you help create an atmosphere that’s effortlessly cool but never pretentious. You know the menu inside out, offer real recommendations (not just the script), and work closely with the team to keep service smooth, upbeat, and memorable.

About you…

Experience with delivering authentic, attentive service that feels personal.

Experience with taking orders, serving food and drinks.

Creating a warm, relaxed atmosphere while maintaining a high level of professionalism. You are able to read the energy of the room and adapting your tone and service style accordingly.

Maintaining clean, well-set tables and ensuring all details are in place before and during service

Knowledge of the full food and drink menu with the ability to offer genuine, tailored recommendations.

Working in close collaboration with the kitchen and guest relations teams to ensure a seamless, personalized experience

Skilled at creating small, meaningful interactions that make guests feel welcome and cared for.

Handling special requests, dietary needs, or guest concerns calmly and effectively.

Comfortable in a fast-paced environment while keeping the guest experience front and center.

Flexibility to meet the demands of a 24-hour operation.

About us…  

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:  

Competitive salary package with included pension and health insurance benefits.

Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!

SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.

Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

Enjoy company benefits and exclusively discounted room rates for you, your family, and friends at Starwood Hotels & Resorts.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Skills & Tags

Aplyr's read

SH Hotels & Resorts blends luxury hospitality with sustainability, attracting professionals passionate about eco-friendly design and guest-centric experiences.
Synthesized from recent postings & public sources

What's promising

•Strong focus on sustainability attracts eco-conscious employees and guests.
•Innovative design approach offers creative opportunities for hospitality professionals.
•Diverse roles across departments provide varied career paths.

What to watch