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Verified active · 9h ago

Product Manager

UpshopUpshop·E-commerce

Compensation

$100,000 - 150,000 CAD

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Posted

82 days

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About the role

Product Manager

Role Overview

Upshop is seeking a Product Manager responsible for helping define, build, and deliver product capabilities within Upshop’s retail operations platform. This role will partner closely with engineering, design, data, and customer-facing teams to develop solutions that help grocery retailers improve operational efficiency, reduce waste, and drive profitability.

The Product Manager will work directly with customers and internal stakeholders to understand operational challenges and translate them into clear product requirements and priorities. This role requires someone comfortable working in a SaaS product environment with an understanding of APIs, integrations, and platform-based software systems.

The ideal candidate can effectively collaborate with both technical teams and retail operators, ensuring that product solutions are technically sound while addressing real-world operational needs.

Key Responsibilities

Product Strategy & Planning

  • Contribute to the development and execution of product strategy and roadmap initiatives
  • Identify product opportunities based on customer feedback, operational challenges, and market trends
  • Define product priorities aligned with company objectives
  • Develop product requirements, use cases, and user stories

Product Development & Delivery

  • Partner with engineering and UX teams to design and deliver new product capabilities
  • Participate in agile development processes including sprint planning, backlog grooming, and release planning
  • Ensure product features meet functional, usability, and scalability requirements
  • Support testing, validation, and product launch activities

Customer & Market Engagement

  • Engage directly with customers to understand operational workflows and product needs
  • Conduct customer interviews, feedback sessions, and discovery activities
  • Gather insights from sales and customer success teams to inform product decisions
  • Represent customer needs within the product development process

Technical Collaboration

  • Work closely with engineering teams on features involving APIs, integrations, and SaaS platform capabilities
  • Translate business and operational requirements into technical product specifications
  • Support integration requirements with retailer systems and third-party solutions

Cross-Functional Collaboration

  • Partner with engineering, UX, data science, revenue, and customer success teams
  • Support go-to-market readiness for new product releases
  • Communicate product updates and priorities across internal stakeholders

Qualifications

Required

  • Bachelor’s degree in business, technology, engineering, or related field (or equivalent experience)
  • 3–6+ years of experience in product management or product-related roles
  • Experience working in SaaS or enterprise software environments
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Aplyr's read

Upshop is a tech-focused retail platform enhancing e-commerce experiences, attracting professionals in software, design, and strategic account management.

Synthesized from recent postings & public sources

What's promising

  • Upshop leverages cutting-edge technology to improve online retail experiences.
  • The company is expanding internationally, as seen by roles like Account Executive: Europe.
  • Recent hires in UX design and engineering suggest a strong focus on product innovation.

What to watch

  • High competition in the e-commerce solutions market may challenge Upshop's growth.
  • Limited public information about Upshop's financial performance could concern potential applicants.
  • The company's success heavily depends on continuous technological advancements.

Why Upshop

  • Upshop offers specialized roles like Senior Account Executive – Strategic Accounts (CPG), indicating a focus on niche markets.
  • The company's emphasis on demand generation roles highlights a proactive approach to market expansion.
  • Upshop's blend of technology and retail expertise sets it apart in the e-commerce sector.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Upshop

Upshop is a technology-driven retail platform that provides solutions for businesses to enhance their online shopping experience.

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