Financial Clearance Representative I/II

Title:

Financial Clearance Representative I/II

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Revenue Integrity and Financial Clearance

Time Type:

Full time

Weekly Hours:

37.5

FTE:

0.9375

Shift:

First Shift (United States of America)

Summary:

About the Role:
We’re looking for a detail-oriented and collaborative professional to support the financial clearance process for patients. In this role, you’ll help ensure patients can move forward with care by working closely with insurance providers and internal teams.
You’ll act as an important connection point between patients, insurance companies, and departments across the organization to help streamline approvals, reduce delays, and keep information accurate and up to date.

The starting annual salary for the Financial Clearance Representative I is $42,641 and this can include a full comprehensive benefits package.

The starting annual salary for the Financial Clearance Representative II is $47,695 and this can include a full comprehensive benefits package.

What You’ll Do:
Work with insurance providers to verify coverage and support financial clearance for patient care
Help ensure required authorizations and approvals are completed in a timely manner
Create and maintain accurate records related to financial clearance activities
Serve as a point of contact between admissions, clinic staff, patient accounting, and physician billing teams
Communicate clearly with both internal teams and external partners to resolve issues or delays
Monitor and track financial clearance status to support smooth patient flow
Help identify and address gaps or challenges in the process


What You’ll Bring:
We’re looking for someone who is organized, proactive, and comfortable working across teams.
Strong attention to detail and ability to manage multiple tasks
Clear communication and problem-solving skills
Ability to work well with different departments and external partners
Comfort handling sensitive and confidential information
Basic knowledge of insurance processes or healthcare administration is helpful
Ability to stay organized and keep accurate documentation
A team-oriented mindset and willingness to support patient-focused outcomes


Why You’ll Love Working Here:
At Roswell Park Comprehensive Cancer Center, your work helps remove barriers so patients can focus on what matters most.
Make an impact: Help patients move forward with care by supporting essential financial processes
Collaborative environment: Work with teams across the organization to solve problems and improve experiences
Meaningful work: Play a key role behind the scenes in supporting patient care
Mission-driven culture: Be part of an organization dedicated to compassion, innovation, and improving lives


If you enjoy working behind the scenes to solve problems and support patient care, we encourage you to apply.

Qualifications:

Required Education and Experience
Financial Clearance Representative I:

1. High School diploma or High School Equivalency diploma and the equivalent of one (1) year of full-time experience in pre-certifications and follow-up procedures or a related field; or
2. High School diploma or High School Equivalency diploma and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).

NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

OR

Financial Clearance Representative II:

1. High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in authorization and follow-up procedures or related field; or
2. High School diploma or High School Equivalency diploma and the equivalent of two (2) years of full-time experience Financial Clearance and/or Patient Access within the Financial Clearance Department at Roswell Park Comprehensive Cancer Center.

NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.