Job Description

Purpose of the role

To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution. 

Accountabilities

• Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution.
• Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy.
• Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes.
• Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes.
• Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Wholesale Onboarding.
• Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a "Quality Assurance Analyst" at Barclays, where you’ll play a vital role in maintaining high standards across processes, controls, and operational delivery. You’ll apply analytical thinking, attention to detail, and continuous improvement practices to identify risks, enhance quality frameworks, and support strong customer and business outcomes.

To be successful as a "Quality Assurance Analyst" in Correspondent Banking Transaction Monitoring, you should have experience with:

Basic / Essential Qualifications:

• Experience in transaction monitoring, quality assurance, or financial crime controls within Correspondent Banking or a related financial services environment.

• Strong understanding of AML, sanctions, and financial crime risk frameworks, particularly as they apply to Correspondent Banking relationships and transaction flows.

• Experience reviewing and assessing alerts, investigations, case handling, and monitoring processes to ensure quality, consistency, and adherence to internal policies and regulatory expectations.

• Knowledge of risks relevant to Correspondent Banking Transaction Monitoring, including money laundering, sanctions exposure, unusual transaction patterns, and emerging financial crime typologies.

• Ability to provide quality review, constructive challenges, and insight to improve monitoring effectiveness, control design, and operational performance.

• Experience supporting governance and oversight activities, including preparing management information, reporting quality trends, and highlighting areas requiring remediation or uplift.

• Good regulatory awareness, with an understanding of applicable financial crime regulations, compliance standards, and control expectations.

• Strong analytical skills, with the ability to identify themes, trends, and root causes through data analysis and case reviews.

• Ability to apply risk-based and outcome-focused thinking when assessing quality standards and identifying improvement opportunities.

• Strong stakeholder engagement skills, with the ability to communicate findings clearly and work effectively with operational teams, compliance, and senior stakeholders.

• Proficiency in MS Office, particularly Excel, PowerPoint, and Word, for reporting, analysis, and presentation of findings.

• Familiarity with using digital tools, automation, or AI-enabled solutions to support quality assurance activities, alongside an understanding of associated risks and controls.

Desirable skillsets / Good to have:

• Experience in Correspondent Banking, Financial Crime Compliance, Transaction Monitoring, or Controls Assurance / Testing.

• Familiarity with regulatory and control frameworks relevant to AML, sanctions, and financial crime risk management.

• Experience working across multiple business units, functions, or global teams.

• Understanding of governance forums, quality dashboards, and management information reporting.

• Broader awareness of Correspondent Banking risks, industry trends, and regulatory developments.

Location-Noida.

You may be assessed with the key skills required for success in this role, including experience in Quality Assurance, Risk and Controls, as well as other job-specific skillsets.