Program Manager (Health)

 

About VML Health:  

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise.  

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course. 

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’. 

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life. 

What We're Looking For:

The Program Manager is responsible for building, coaching, and leading teams to ensure successful delivery of projects by monitoring and managing against process across the brand portfolio. VML Health needs individuals who are proactive problem solvers that can manage team dynamics, manage project financial performance, clearly communicate status, and drive project deliverables to meet deadlines.

What You'll Do:

• Manage a program of projects for our health clients, including defining project dependencies and prioritization of workload
• Continuously monitor project health via resourcing, profitability and burn rates
• Work closely with Client Engagement and Delivery teams to architect solutions that best meet client requirements
• Become an expert in our health clients’ medical/legal/regulatory review processes
• Create/draft scopes of work and change orders
• Own resourcing for each project by working closely with discipline leads and resourcing management to determine assignments
• Support creation of RFP responses with other teams within VML Health and new business engagement
• Manage internal teams and client relationships in alignment with Client Engagement team
• Maintain direct client relationships with Product Owners and client management leadership
• Responsible for interviewing and making recommendations to hire at the Project Manager and Senior Project Manager levels
• Serve as a key point of contact and liaison for cross-divisional teams, agency peers and management

Who You Are and What You Bring:

• 6+ yea