Business Development Team Lead
Confirmed live in the last 24 hours
Tide
Job Description
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
As a Business Development Team Lead – Germany, you will build and lead a hybrid acquisition team focused primarily on telephone-based sales, with selective field and event support when required.
Your team will convert prospective members into fully onboarded Tide Members through outbound calls, qualification, education and commercial conversion. You will operate as a player-coach, driving performance daily while shaping culture, structure and commercial strategy.
ABOUT THE ROLE:
This role is based in Berlin with hybrid working (2–3 office days per week).
Team Leadership & Performance
- Lead and develop a team of Business Development Executives
- Set and drive KPIs aligned with revenue and OKRs
- Coach through call listening, feedback, and performance management
- Foster a high-energy, accountable team culture
Acquisition & Revenue Growth
- Own outbound sales strategy and execution
- Drive conversion across all lead types, including cold segments
- Optimise call approach, objection handling, and upsell opportunities
- Support field and event activities when required
Operational Excellence
- Build clear processes, workflows, and performance dashboards
- Use data to identify gaps and continuously improve results
- Run
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