Account Executive, Commercial Services

What you will do

We are expanding and are looking for a full-time Commercial Services Account Executive. Ideally this person will be located in Denver, CO and will have the ability to come into the office 2-3 times per week. 

Where you will have impact

Pipeline Generation & Territory Ownership

• Build and manage a focused pipeline of premium independent properties across North America, targeting boutique hotels, luxury independents, destination resorts, and influential single assets.
• Drive 7–10 new CSS agreements per month through proactive outreach, curated networking, industry events, and referral development.
• Identify and prioritize the right targets — properties without dedicated revenue management, those underperforming on direct bookings, or those navigating ownership/management transitions.
• Integrate generative AI tools to streamline lead generation, personalize outreach at scale, and enhance the speed and quality of client communications.
• Maintain accurate Salesforce records, pipeline hygiene, and forecasting discipline.

Consultative Sales & Value-Based Positioning

• Lead discovery conversations that uncover a property's commercial gaps, revenue goals, and operational constraints.
• Position CSS compellingly — connecting service tiers (Elite, Weekly, Bi-weekly) directly to each property's business mix, revenue scale, and strategic priorities.
• Deliver sharp demos, ROI narratives, and tailored proposals that resonate with Owners, GMs, and Revenue Directors.
• Navigate multi-stakeholder buying decisions with confidence, managing timelines and driving deals to close.

Market Presence & Segment Expertise

• Represent Lighthouse at key hospitality events, luxury travel forums, and independent hotel associations to build visibility and demand.
• Develop deep expertise in the independent hotel segment — understanding the commercial pressures, decision-making dynamics, and seasonal patterns that drive buying behavior.
• Share field insights with product and marketing teams to help shape CSS positioning, packaging, and go-to-market strategy.
• Lead with Strategic Revenue Analysis to provide immediate value and diagnostic baselines for potential partners.
• Add: Position CSS as a total commercial solution that aligns hotel sales, marketing, and revenue departments toward a unified goal.
• Add: Internal Collaboration: Partner with the Director of Onboarding and Operations Managers to facilitate seamless onboarding and ensure long term strategic alignment for every property.

About our team

Lighthouse's CSS (Task Force & Annual) solution gives independent hotels access to expert, on-demand revenue management and full-stack commercial strategy — without the cost of a full-time hire. Powered by the Lighthouse Platform, our specialists embed into a property's operations from day one, covering:

• Revenue management strategy and pricing optimization
• Distribution channel management and digital marketing
• Content optimization and direct booking performance
• Competitive benchmarking and rate intelligence
• O