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Account Manager - UK

RemoteRemote·Human Resources / Employment Services

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Posted

146 days

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About the role

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

The opportunity to manage the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross-sell strategies. Present Remote’s suite of services to existing customers, creating pathways for upselling solutions and ensuring the completion of the business cycle. This position is an opportunity to own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.

As a key player, you'll not only understand but also design solutions tailored to the unique communication needs of small and mid-sized businesses. Take charge of customer retention initiatives, participating in strategic events and leading discussions to deepen relationships. Collaborate seamlessly with cross-functional teams, ensuring the success of our customers in every aspect. This role offers a multifaceted experience, allowing you to make a lasting impact on customer satisfaction and business growth.

What you bring

  • Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within customer accounts
  • Success in building key customer relationships across different levels of personas, including key decision makers, champions and C-level stakeholders to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
  • Proactive communication with key customer contacts and advocates to understand their needs, build a strategic roadmap and solicit feedback on our products and services to improve their experience with Remote
  • Ability to create and execute sales motion and tactics to consistently grow revenue per account
  • Able to create, execute and adapt proactive client strategies to achieve goals
  • Confidently develop pipeline, forecast outcomes and provide accurate reporting data
  • Strong knowledge of sales processes
  • Ability to learn complex product solutions and eager to constantly develop new skills and competencies
  • Understanding of Remote’s services and its position in the industry
  • Several years of Account Management experience preferable, or related SaaS sales experience
  • Excellent verbal and written communication skills
  • Business fluency in English is essential
  • Highly self-motivated with ambitions to be in a closing role
  • Self-directed and able to work independently and as an active member of the team
  • Resilience and perseverance with a positive attitude
  • Able to perform under pressure
  • Strong business acumen
  • High level of integrity and work ethic
  • Efficient in multitasking, prioritization, and time management
  • Customer obsessed and clear desire to be in a customer facing role

Key responsibilities

  • Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business
  • Identify new expansion, upsell and cross-sell business opportunities and push through
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Aplyr's read

Remote is a global employment platform that excels in simplifying remote team management, attracting professionals skilled in compliance, payroll, and global mobility.

Synthesized from recent postings & public sources

What's promising

  • Remote offers comprehensive global payroll and compliance solutions.
  • The company attracts specialized roles in tax, compliance, and immigration.
  • Remote's platform supports diverse hiring across multiple regions.

What to watch

  • High specialization may limit opportunities for generalists.
  • Rapid growth could strain internal resources and processes.
  • Managing global compliance complexities poses ongoing challenges.

Why Remote

  • Remote focuses on simplifying international hiring and compliance.
  • The platform integrates payroll, benefits, and compliance in one solution.
  • Remote employs experts in niche areas like immigration and tax management.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Remote

Remote is a global employment platform that simplifies the process of hiring and managing remote teams across the world, providing services such as payroll, benefits, and compliance.

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