About the role

Aplyr's Quick Take

This role is about leading the onboarding process for new hires in a customer-facing team at OpenAI. You'll be responsible for delivering engaging training sessions and workshops that help new employees quickly become effective in their roles. It's primarily an individual contributor role focused on training and facilitation.

Good fit

Ideal candidates have experience in sales enablement or training, particularly in fast-paced environments. You should be confident, personable, and able to manage logistics while creating interactive, practice-based learning experiences.

Worth noting

The role emphasizes using AI tools to enhance training and onboarding, which could be a unique opportunity for those interested in tech-driven education. The position requires in-office work in San Francisco with occasional travel to New York City.

About the company
OpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this.

About the team
The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, tools, and frameworks needed to succeed in their roles.

About the role
OpenAI is hiring a GTM Enablement Manager to lead onboarding delivery for a rapidly scaling, customer-facing GTM organization. This is a high-cadence trainer and facilitator role focused on running in-person onboarding sessions and workshops that accelerate new hires to confident, customer-ready performance. This role is based in San Francisco (in office) with occasional travel to New York City.

In this role, you will:

Deliver a predictable onboarding cadence: live sessions, workshops, and practice that build core GTM behaviors early (discovery, messaging, deal rigor)
Facilitate high-energy, interactive trainings that drive behavior change (role plays, scenarios, rubrics, in-the-moment coaching)
Partner with Sales Leadership, RevOps, Product Enablement, Field Enablement, and SMEs to keep onboarding aligned to current priorities and real field needs
Build a content freshness system so training stays current as products, messaging, and SMEs change (lightweight update loop, changelog, clear inputs/owners)
Instrument onboarding and continuously improve it using simple, durable signals (attendance, satisfaction, confidence lift, early manager feedback, ramp indicators)
Be AI-forward in how you design and deliver enablement, using OpenAI tools to personalize learning, accelerate content iteration, and improve program operations and measurement

You'll thrive in this role if you:

Have strong “on stage” presence and can run the room with confidence, warmth, and clarity, including handling Q&A and skepticism
Have built and delivered sales enablement onboarding or training in a fast-paced environment (enterprise GTM a plus)
Design workshops that are practice-based and outcome-driven, not slide-heavy
Are operationally sharp: you can keep cadence, logistics, comms, and updates humming without heroics
Can translate messy inputs into crisp, teachable moments and repeatable onboarding experiences
Are excited to use AI to level-up enablement, both for the learner experience and for the backend systems that power onboarding

Basic qualifications

Experience facilitating live trainings and workshops for customer-facing GTM audiences
Experience designing onboarding or enablement programs with measurable outcomes
Willingness to work in-office in San Francisco and travel occasionally to NYC

Preferred qualifications

Experience onboarding high-volume hiring cohorts in a high-growth environment
Experience incorporating AI into enablement workflows or learning journeys, with a clear point of view on impact measurement
Familiarity with modern AI products or developer-adjacent selling (learn-fast mindset welcome)
Experience with certifications, rubrics, coaching guides, and manager reinforcement loops

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we

Skills & Tags

go rust aws ai backend ios data product

Aplyr's read

OpenAI is a pioneering AI research organization focused on developing AGI to benefit humanity, attracting talent keen on ethical and innovative AI solutions.
Synthesized from recent postings & public sources

What's promising

•OpenAI is at the forefront of AI research, driving innovation in artificial general intelligence.
•The company emphasizes ethical AI development, appealing to those passionate about responsible technology.
•OpenAI offers diverse roles across engineering, sales, and creative fields, indicating a dynamic work environment.

What to watch

•OpenAI's rapid growth may lead to organizational challenges and resource strain.
•The focus on AGI poses inherent risks and ethical dilemmas that require careful navigation.
•Limited public information about internal culture and work-life balance may concern potential applicants.

Why OpenAI

•OpenAI's mission to ensure AGI benefits all of humanity sets it apart in the tech industry.
•The organization combines cutting-edge research with a strong emphasis on ethical AI practices.
•OpenAI's diverse hiring across global markets reflects its commitment to international impact and collaboration.

Aplyr’s read is generated by AI from public sources. Was it useful?

About OpenAI

OpenAI

openai.com

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OpenAI is an artificial intelligence research organization that aims to ensure that artificial general intelligence (AGI) benefits all of humanity. They develop advanced AI technologies and promote safe and responsible AI practices.