Production Engineer – Team Lead

About CoreWeave 

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.  

CoreWeave powers the creation and delivery of the intelligence that drives innovation. 

Role Overview:

As the Production Engineer – Team Lead, you will be at the heart of CoreWeave’s cloud infrastructure stability and reliability. This senior generalist role is designed to provide strategic direction, operational continuity, and technical expertise across various facets of our platform. You will act as a bridge between engineering reliability and broader technical and organizational goals, ensuring a seamless connection between incident response, platform reliability, and team development. You will be responsible for guiding the team’s response to critical incidents, tracking performance against Service Level Objectives (SLOs), and driving improvements that enhance both operational readiness and reliability across the organization.

Your leadership will go beyond the immediate tactical resolution of incidents, ensuring that we continuously evolve our processes, communication, and training to support ongoing operational excellence. The Cloud Platform; Production Engineer Team Lead will reduce ambiguity, provide clarity, and keep reliability at the forefront of decision-making.

Key Responsibilities:

Incident Management & Recovery:

• Act as the Incident Commander during incidents, providing decisive leadership to ensure timely and effective resolution while minimizing impact.
• Coordinate cross-functional teams, including engineering, operations, and customer-facing units, during incidents, ensuring clear communication at all stages.
• Lead root cause analysis (RCA) efforts, working with engineering teams to implement long-term, sustainable solutions and prevent recurrence.
• Own and refine the post-incident review (PIR) process, ensuring actionable outcomes and continuous learning across the team.
• Oversee the creation and maintenance of incident response playbooks to ensure team readiness for diverse failure scenarios.
• Drive the escalation process, acting as the primary point of contact for high-priority incidents.

Operational Excellence & Reliability:

• Define and track Service Level Objectives (SLOs) and ensure alignment with business goals and team objectives.
• Champion the use of SLOs to guide incident prioritization, drive improvements, and communicate reliabilit