Head of Product Design

The Opportunity

• We are hiring a Head of Product Design to lead and scale product design across Akido’s EMR and AI clinical tools. You will manage a small team while remaining hands-on in the most critical product initiatives.
• Sitting at the center of Product and Engineering, you will shape how user insight informs decisions, define the standards that guide execution, and ensure our products meet a high bar for clarity, efficiency, and trust in high-stakes clinical environments.
• We believe the way products are designed and built is changing rapidly. At Akido, we’re interested in building a modern design function that takes advantage of emerging tools - from AI-assisted prototyping to design systems that map directly to production components. This role will help define how design works in an AI-native product organization: shortening the path from concept to prototype to implementation, experimenting with new workflows and tools, and building systems that allow a small team to move with exceptional speed and clarity.

 

What you’ll do

Own UX Across EMR & AI Workflows

• Lead end-to-end design for core EMR and AI-powered clinical workflows.
• Translate complex clinical, regulatory, and operational requirements into clear, efficient interfaces that reduce cognitive load and improve workflow efficiency for providers.
• Design AI-assisted experiences that are transparent, trustworthy, and usable in real-world care settings.
• Use rapid prototyping and modern tooling to shorten the cycle between concept, validation, and engineering implementation.
• Maintain design quality through structured reviews and close implementation partnership with Engineering.

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Establish Scalable Design Systems & Tooling

• Build and maintain a durable design system that supports velocity and coherence across EMR and AI products.
• Create consistency in designs and interaction patterns across multiple complex clinical workflows.
• Introduce tooling and automation that reduce friction between design and engineering
• Experiment with AI-assisted design workflows (e.g., rapid prototyping, design-to-code exploration, automated documentation), while maintaining a high bar for usability and safety.

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Lead User Insight & Experience Strategy

• Partner with Product early in problem definition to surface workflow realities, usability risks, and unmet user needs.
• Lead design-focused user research initiatives across clinicians, care teams, and patients, and translate research into clear UX principles and experience direction.
• Define and track UX-focused success metrics such as workflow efficiency, error reduction, AI feature adoption, and provider satisfaction.
• Ensure experience coherence as the platform evolves across EMR and AI surfaces.

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