About the role
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Responsável em realizar atendimento ativo via telefone e chat aos estabelecimentos credenciados com a Ticket Log do segmento de manutenção, dando suporte na utilização da nossa plataforma, conforme solicitação dos clientes LOCADORAS. Com isso, é responsável também pelas tratativas e retornos diretamente aos clientes, resolvendo problemas gerais.
Atividade:
- Contato receptivo (cliente) e ativo (rede) via telefone, e-mail e WhatsApp;
- Atuação em protocolos administrativos, suporte, e/ou análises demandadas pelos clientes;
- Resolução de problemas e negociação com a rede para liberação de bloqueios de atendimento;
- Acompanhar e sugerir melhorias de sistemas e processos;
Pré requisitos:
- Ensino Médio Completo (superior em andamento é um diferencial);
- Experiência com atendimento ao cliente;
- Ter resiliência, empatia e pró atividade;
- Gostar de trabalhar em equipe;
- Conhecimento do Pacote Office;
Local de trabalho: Presencialmente em Campo Bom/RS
Apply now and Vibe with Us!
Aplyr's read
Edenred is a global leader in employee benefits, attracting professionals passionate about innovative solutions for workplace engagement and well-being.
What's promising
- •Edenred's strong global presence offers diverse career opportunities across various regions.
- •The company focuses on innovative solutions, appealing to tech-savvy professionals.
- •Edenred's commitment to employee well-being aligns with modern workplace values.
What to watch
- •The company's global scale may lead to bureaucratic decision-making processes.
- •Limited public information about career progression within Edenred.
- •Potential cultural challenges due to its diverse international operations.
Why Edenred
- •Edenred specializes in employee benefits, setting it apart from general service providers.
- •The company offers a wide range of roles, from tech to commercial positions.
- •Edenred's focus on employee engagement solutions is a niche market strength.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Edenred
Edenred is a global leader in employee benefits and services, providing innovative solutions that improve employee engagement and well-being.
