Senior Product Designer, Commerce Platform

Overview
At Netflix, we entertain the world and are constantly innovating on how entertainment is imagined, created, and delivered to a global audience. We currently stream content in more than 30 languages across 190 countries, serving over 220 million paid subscribers.

The Product Designer, Commerce (Platform) will help create world-class design patterns and styles to support the use cases and scenarios for the Commerce Experience Design (XD) team, building on the foundation of Hawkins, the Netflix design system.  This designer’s work will span across TV, mobile, and web. This is a remote-friendly role within the US, with required onsite meetings in Los Gatos, CA, for meaningful collaboration and team bonding.

This role will report to the Director, Lifecycle & Platform of Commerce XD.

What You’ll Do

• Partner with Commerce XD designers to define and extend design system components specific to the Commerce domain at Netflix; additionally, partner with Hawkins design team members to ensure compliance of Commerce components with Hawkins Core

• Employ storytelling to present a point of view to create a shared understanding of the UX strategy with the broader team. Apply big-picture thinking to break down ambiguous opportunities into an actionable roadmap

• Drive a human-centered design process for defining and executing features and experiences from concept to launch. Includes user research, ideation, concept development, validation, wireframing, prototyping, final visual design, and implementation support

• Partner with and clearly communicate design rationale and iterations to partners and stakeholders (Product Design, Content Design, Product Management, Engineering, Research, Merchandising, Operations, and others)  – to craft systematic solutions that connect the dots between user needs, data, business goals, and business strategy within the constraints of our technology and timeline

• Create beautiful, emotionally compelling, pixel-perfect mockups and prototypes of the end-to-end user experience

• Facilitate collaborative work sessions with all levels of company stakeholders
   

The Must-Haves

• 8+ years of experience designing user experiences for consumer-facing products across mobile, web, and/or TV; Growth, monetization-related experiences are a plus

• Systems thinker who thinks strategically about how individual business needs can fit into a holistic design system that accommodates requirements across the Commerce organization

• Experience creating design guidelines and aligning multiple stakeholders

• An entrepreneurial and strategic mindset, with the ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together into an actionable roadmap

• Extraordinary thoughtfulness and craft in interaction design, visual design, and prototyping; Ability to quickly produce a great range of UX/UI concepts, as well as go deep to identify edge cases; Demonstrated ability to work on patterns across multiple UI platforms, such as TV, mobile, and web

• Humble, collaborative approach to partnering with PMs, engineers, and business stakeholders to find the best solution together

• Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives

• Deep understanding of user expectations, behavior, and trends around building multi-platform experiences

• Multiple successful product/feature launches that drove meaningful impact to the business

• Experience with A/B testing and using data to inform design decisions

• Figma experience is a must

• Flexibility to work US West Coast hours to collaborate with cross-functional partners