Head of Business Development

Location: Remote (United States or Canada)
Type: US - Full-time; Canada - Independent Contractor

About Human Agency

We are scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles do not insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, care, and ambition. We do meaningful work with people we respect, and we make the ride an adventure worth taking.

The opportunity

Human Agency is hiring a Head of Business Development to lead commercial strategy, pipeline, and growth for our AI solutions. This senior, hands-on role will own go-to-market planning, direct sales of services and product offerings, commercial deal design, and the development of a repeatable business development function. The role combines heavy early execution with the responsibility to build systems that scale sales and improve efficiency over time.

What you will own

• Lead GTM and pipeline strategy for AI solutions: target segments, messaging, channels, and repeatable sales plays.
• Own direct sales of services and productized solutions: source leads, qualify opportunities, close deals, and ensure clean handoffs to delivery.
• Design commercial and billing models: craft pricing, commission structures, contracts, and terms that align incentives across Human Agency and portfolio engagements.
• Build BD systems and operations: CRM hygiene, funnel definitions, forecasting, playbooks, compensation plans, dashboards, and SLAs.
• Recruit and develop BD talent: hire sellers and account leads, define ramp plans and performance metrics, and create training and career paths.
• Partner with product, design, and delivery teams: translate customer insights into product improvements and ensure commercial motions map to product-market fit.
• Run experiments and commercial diligence: test GTM approaches, validate revenue models for studio investments, and iterate quickly based on market feedback.
• Be accountable for revenue outcomes: set targets, manage forecasts, and report performance to senior leadership.

First-year signature deliverables

• Documented go-to-market plan for core AI offerings.
• Standardized commercial model and term framework for studio engagements and services contracts.
• Predictable pipeline and a functioning BD operating cadence (forecasting, reporting, conversion metrics).
• Initial BD hires and a documented hiring and compensation plan.
• First commercial wins: service contracts and at least one monetized studio engagement.
• A dashboard tying BD activity to revenue and unit economics.

Success metrics

• Pipeline coverage and month-over-month pipeline growth.
• New services revenue and ARR attributable to BD activities.
• Funnel conversion rates (lead → qualified → opportunity → closed).
• Gross margin and unit economics on studio engagements.
• Time-to-first-revenue for studio investments.