About the role

Aplyr's Quick Take

This role is about designing and implementing AI-driven solutions for enterprise clients using Netomi's platform. It's a technical position that combines pre-sales engineering with product innovation, requiring direct interaction with clients to create practical applications of AI.

Good fit

Ideal candidates will have a strong technical background in AI and experience in customer-facing roles, likely with several years in solution engineering or a related field. A collaborative working style and the ability to translate complex concepts into actionable solutions are essential.

Worth noting

The role emphasizes a blend of technical expertise and client interaction, which may appeal to those who enjoy both engineering and customer engagement. The focus on 'agentic automation' suggests a cutting-edge approach to AI, which could be exciting for tech enthusiasts.

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the role

Netomi is looking for a Solution Engineer - a key technical leader at the intersection of pre-sales engineering, AI architecture, and product innovation. This individual will design and implement agentic workflows that leverage the Netomi platform to power real-world enterprise solutions.

You’ll work directly with enterprise clients and internal stakeholders to translate visionary AI concepts into practical, scalable systems - enabling AI agents to engage, reason, and act autonomously within complex customer ecosystems.

Skills & Tags

ai product design sales

Aplyr's read

Netomi is at the forefront of AI-driven customer service automation, attracting tech-savvy professionals eager to innovate in customer experience solutions.
Synthesized from recent postings & public sources

What's promising

•Netomi's AI technology significantly enhances customer support efficiency.
•The company is expanding, evident from diverse recent hires across engineering and management roles.
•Netomi offers opportunities to work on cutting-edge AI applications in customer service.

What to watch

•Competition in AI-driven customer service is intense, posing challenges for market differentiation.
•Limited public information about company culture and employee satisfaction.
•The fast-paced environment may lead to high pressure and demanding workloads.

Why Netomi

•Netomi focuses specifically on AI for customer service, setting it apart from broader AI companies.
•The platform's ability to integrate with existing customer experience tools is a key differentiator.
•Netomi's emphasis on autonomous agents highlights its commitment to innovative solutions.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Netomi

Netomi

netomi.com

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Netomi is a customer service automation platform that leverages artificial intelligence to enhance customer experiences and streamline support processes.