Lot Operations Supervisor - ADESA Tampa

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• Reporting to the General Manager or designated manager, responsible for ensuring the lot is properly organized and adequately staffed for each sale for efficient and effective function of the entire lot in accordance with corporate guidelines to ensure maximum production volume in the most profitable way possible.  Perform all duties assigned by the General Manager or designee.   Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times by persons under their jurisdiction.

Responsibilities

1. May assist in coordination of recruiting and hiring procedures with the General Manager or designee and Human Resources Representative per policy. 
2. Develop and train all employees within the Department by company standards and guidelines.  Monitor training conducted and ensure such training is according to company policy and procedures. 
3. Ensure the lot is properly staffed at all times. Control regular and overtime payroll within budgets.  
4. Control and monitor vacations, leaves of absence, sick pay, worker’s compensation cases, holiday pay and other payroll related matters as they occur. 
5. Control parking lot condition and assign cleaning tasks as needed (i.e. lot clean and orderly, grass and weeds cut).  
6. Conduct daily inspections to determine if appearance meets corporate standards for cleanliness, proper maintenance and safety.
7. Provide prompt and courteous service to all customers.
8. Maintain a professional appearance and a neat work environment consistent with the Handbook.
9. Make sure customers receive prompt, efficient and courteous attention from all employees.
10. Resolve any customer complaints in a friendly, courteous manner and advise the General Manager or designated manager of all serious complaints or incidences.
11. Provide input on performance and conduct appraisals for all employees assigned per company policy.  Maintain all wage and salary guidelines within the Department.
12. Maintain and promote positive employee relations and morale whenever possible by practicing sound leadership and human relations principles to promote teamwork at all times.  Set a good personal example of attitude and performance.  Resolve employee relations problems, complaints, suggestions, etc.  Follow through and communicate employee relations problems to the General Manager or designee.  Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy.  Work with the General Manager or designee and Human Resources Representative in conducting written warnings, suspensions and terminations of employees.
13. Ensure proper follow-through on all directives, bulletins, schedules and accounting from the General Manager or designee or other corporate sources.  Conduct employee meetings at least once a month or as necessary to communicate Company objectives, resolve lot issues and build teamwork among the employees.  Maintain