About the role

Aplyr's Quick Take

This role is focused on application development support, primarily troubleshooting and resolving complex issues in existing applications. It's an individual contributor position that requires both independent work and collaboration with teams to ensure system stability and performance.

Good fit

Ideal candidates will have experience in L2 application support, strong skills in application monitoring tools like Splunk and Dynatrace, and a solid understanding of Java and OOP concepts. A proactive problem-solver who can work independently and in teams will thrive here.

Worth noting

The role requires adherence to shift schedules for production support, which may not suit everyone. Candidates should be comfortable with debugging and triaging code, indicating a hands-on technical focus.

Role Overview:
The HIH Application Development Lead Analyst will provide advanced technical expertise in application development and support. This role involves monitoring, triaging, and resolving complex application issues, ensuring system stability and performance. The candidate will work independently and collaborate with cross-functional teams to deliver high-quality solutions.

Key Responsibilities:

Monitor applications and perform triaging for incidents and performance issues.
Conduct analysis using Splunk and Dynatrace for troubleshooting and root cause identification.
Provide L2 application support, including incident resolution and escalation management.
Debug and triage application code to identify and resolve defects.
Collaborate with development teams for code fixes and enhancements.
Adhere to shift schedules as required for production support.

Required Skills & Qualifications:

Strong understanding of application triaging and monitoring processes.
Hands-on experience with Splunk and Dynatrace for log and performance analysis.
Prior experience in L2 application support and triaging.
knowledge of Java and Object-Oriented Programming (OOPs) concepts.
Ability to perform code debugging and triage issues effectively.
Proficiency in at least one scripting language (e.g., Shell, Python).
Handson with Java and Python (added advantage).
Excellent problem-solving and analytical skills.
Ability to work independently and in a team environment.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Aplyr's read

Cigna is a global health services leader, attracting professionals dedicated to advancing healthcare solutions and improving patient outcomes worldwide.
Synthesized from recent postings & public sources

What's promising

•Cigna's diverse roles offer opportunities across healthcare, technology, and customer service sectors.
•The company's global presence allows for international career growth and mobility.
•Cigna invests in innovative health solutions, fostering a forward-thinking work environment.

What to watch

•The healthcare industry faces regulatory challenges that may impact Cigna's operations.
•Cigna's large size can lead to bureaucratic processes that slow decision-making.
•Limited public information about Cigna's internal culture and employee satisfaction.

Why Cigna

•Cigna's integration of Evernorth enhances its healthcare service offerings.
•The company emphasizes innovation in health technology and AI enablement.
•Cigna's focus on military and veteran partnerships sets it apart in healthcare services.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Cigna

Cigna

cigna.com

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Cigna Healthcare is a global health services company dedicated to improving the health, well-being, and peace of mind of those they serve. They offer a wide range of health insurance products and services, including medical, dental, behavioral health, pharmacy, and disability insurance.