About the role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

JOB SUMMARY
This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and provides technical advice and training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading UPS approved software, hardware, and infrastructure. The incumbent troubleshoots technology related issues and collaborates with staff to deploy standardized practices and procedures to restore technical services. This position executes implementations and facilitates activities to support programs and projects. The incumbent engages in regular audits to ensure the IT environment meets UPS standards. The incumbent works in multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities. This position provides support with landlines, cell phones, smartphones, data lines, HDVC and MOVI conference calls, and Private Branch Exchange (PBX) systems and works with vendors, coordinates visits, and provides support for any required tasks.

RESPONSIBILITIES
• Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfills Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts TSG Technical Disaster Recovery Procedures
• Addresses Customer Requests

QUALIFICATIONS
Preferences:
• Bachelor’s Degree
• A+, Microsoft Certified Solutions Associate
• CCENT Cisco Network Certification

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Aplyr's read

UPS is a cornerstone of global logistics, employing diverse roles from operations to sales, for those who thrive in a fast-paced environment.
Synthesized from recent postings & public sources

What's promising

•UPS offers a vast global network, providing stability and growth opportunities.
•The company invests heavily in technology to enhance logistics efficiency.
•UPS provides diverse career paths, from logistics to corporate roles.

What to watch

•The fast-paced environment can lead to high stress levels.
•Shift work and non-traditional hours may impact work-life balance.
•Limited public information about diversity and inclusion initiatives.

Why UPS

•UPS's brown delivery trucks are iconic in the logistics industry.
•The company has a strong focus on sustainability and carbon reduction.
•UPS's internal promotion culture supports long-term career growth.

Aplyr’s read is generated by AI from public sources. Was it useful?

About UPS

UPS

ups.com

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United Parcel Service (UPS) is a global logistics and package delivery company, known for its extensive transportation network and supply chain solutions.