About the role

Aplyr's Quick Take

This role is for a mid-level Software Engineer focused on designing and developing cloud-based software solutions. You'll be involved in the full development lifecycle, working with front-end and back-end technologies and collaborating with a team to deliver projects on time.

Good fit

Ideal candidates have 5-6 years of experience in software development, particularly with front-end frameworks like Angular and back-end technologies like .NET. A collaborative mindset and a passion for open-source technologies will help you thrive here.

Worth noting

The company emphasizes a team-first culture and inclusivity, which could be a positive environment for those seeking a supportive workplace. However, the spec lacks detail on specific projects or technologies you would be working on day-to-day.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

About Five9

Five9 is a global leader in cloud software for the enterprise contact center market, powering billions of customer interactions annually. Since 2001, Five9 has been at the forefront of the cloud revolution, helping organizations deliver exceptional customer experiences, improve productivity, and achieve measurable business outcomes.

We are expanding our engineering and delivery teams in Bangalore and are seeking passionate professionals to help design, implement, and scale Five9’s next-generation cloud-native services.

Key Responsibilities

Develop information systems by designing, developing, and installing software solutions
Prioritize tasks effectively, communicate clearly, and deliver within stipulated timelines.
Apply strong analytical capabilities to implement solutions based on agreed designs.
Stay on the leading edge of development practices.
Be passionate about great technologies, especially open source.
Make informed decisions quickly and take ownership of services and applications at scale.
Work collaboratively with others to achieve goals.

Qualifications & Skills

5 to 6 years of experience in the full development lifecycle.
Excellent understanding of front-end technologies such as Angular IO, JavaScript, HTML5, CSS3, Bootstrap 3.0, NGRX, and RXJS.
Strong proficiency in C#, OOPS concepts, .NET Core, Entity Framework, and ASP.NET Core, preferably with a Linux-based development background.
Experience working with event-driven architectures and Publisher–Subscriber patterns.
Hands-on experience in building reusable Angular components.
Expertise in responsive UI/UX design.
Good understanding of user authentication and authorization across multiple systems, servers, and environments.
Strong unit testing, debugging, and problem-solving skills.
Proficient in version control systems such as GIT and Azure DevOps (ADO).
Experience working in Agile/Scrum development environments.
Cloud exposure on at least one platform — Google Cloud Platform (GCP), Microsoft Azure, or Amazon Web Services (AWS).
Proficiency with RDBMS (SQL Server, MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis, DynamoDB).
Knowledge or experience in the Contact Center domain is an added advantage.
Exposure to Salesforce development will be an added advantage.

Why Five9

At Five9, we believe that technology is only as powerful as the people behind it. You’ll be part of a team that values collaboration, innovation, and accountability, and you’ll have the opportunity to make a meaningful impact on how global enterprises engage with their customers.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Skills & Tags

java javascript go aws gcp azure ai devops

Aplyr's read

Five9 excels in cloud contact center solutions, attracting tech-savvy professionals keen on enhancing customer communication through innovative software.
Synthesized from recent postings & public sources

What's promising

•Five9's cloud-based platform is crucial for businesses seeking flexible and scalable customer service solutions.
•The company is investing heavily in AI and automation, indicating a forward-thinking approach.
•Recent hires suggest robust growth and a diverse range of career opportunities across global locations.

What to watch

•Competition in the cloud contact center market is intense, with major players like Amazon and Microsoft.
•Rapid technological changes require constant adaptation, potentially straining resources.
•Limited public information about employee satisfaction and company culture could concern potential applicants.

Why Five9

•Five9 specializes in cloud contact center software, setting it apart from broader cloud service providers.
•The focus on AI-driven customer experience solutions highlights its commitment to innovation.
•A diverse range of roles in engineering and management reflects a comprehensive approach to talent acquisition.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Five9

Five9

five9.com

View company

Five9 is a leading provider of cloud contact center software, enabling businesses to deliver exceptional customer service and support through a variety of communication channels.