About the role

Aplyr's Quick Take

This role is for a Field Service Engineer who will handle on-site service tasks related to electrical systems, particularly low to medium complexity issues. You'll work directly with customers to diagnose problems, suggest improvements, and ensure equipment is functioning properly, requiring both technical skills and customer interaction.

Good fit

Ideal candidates have over 5 years of experience in service engineering, specifically with LV and MV switchgear systems. A collaborative mindset and strong communication skills are essential, along with a willingness to travel for site work.

Worth noting

The position emphasizes a hands-on approach and customer engagement, which may not suit those who prefer strictly office-based roles. The hybrid work model offers some flexibility, but the job requires significant on-site presence.

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

FSE & Engineering Manager

Your Role and Responsibilities

In this role, you will execute service work of low to medium complexity according to work instructions and in alignment with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and perform tasks with a first‑time‑right approach while working closely with customers. You will also demonstrate your technical skills by maintaining prompt action and ownership within your area of responsibility.

Work Model: #LI‑Hybrid #LI‑Onsite

This role supports the Electrification Service Business and is based in Johor Bahru, Malaysia.

You will be mainly accountable for:

Working with customers (while on‑site) to identify opportunities for operational improvement and address pain points.
Performing field service tasks, identifying technical issues, and analyzing them through remote or on‑site service activities.
Preparing material lists required for service activities and ensuring all materials, parts, and equipment are available and meet quality standards.
Diagnosing equipment or process failures, recommending appropriate corrective actions, and suggesting measures to prevent recurrence.

Qualifications for the Role:

Degree in Electrical Engineering.
Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components, with extensive knowledge in switchgear technologies.
Sound knowledge and hands‑on experience in servicing, maintaining, commissioning, and repairing switchgear, with exposure to the Oil & Gas and Data Center sectors.
Ability to travel to domestic, onshore, offshore, and international sites.
A motivated and organized individual with a collaborative, solutions-oriented mindset and clear communication skills.

Benefits

We offer our employees the following benefits:

Life Insurance
Medical Insurance
Accident Insurance
Parental Leave
Hybrid/Flexible Work Practices

More About Us

ABB's Service Division partners with customers to enhance the availability, reliability, predictability, and sustainability of electrical products and installations. Our extensive service portfolio includes product care, modernization, and advisory services designed to improve performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency.

We help customers keep resources in use for as long as possible—maximizing value—and recovering and regenerating products and materials at the end of their lifecycle.

#ABBCareers
#RunwithABB
#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Aplyr's read

ABB blends cutting-edge robotics and automation with a commitment to sustainability, attracting tech-driven professionals eager to shape the future of industry.
Synthesized from recent postings & public sources

What's promising

•ABB is a leader in industrial automation, offering robust career growth in a future-focused sector.
•The company's commitment to sustainability aligns with global environmental priorities, appealing to eco-conscious professionals.
•ABB's diverse roles, from engineering to legal services, provide varied career paths.

What to watch

•The complexity of ABB's global operations may lead to bureaucratic challenges.
•Frequent restructuring can create uncertainty about job stability.
•Limited public information about work-life balance at ABB.

Why ABB

•ABB's integration of robotics with electrification is a key differentiator in industrial innovation.
•The company's global presence offers international career opportunities and exposure.
•ABB's focus on sustainable solutions differentiates it from traditional industrial firms.

Aplyr’s read is generated by AI from public sources. Was it useful?

About ABB

ABB

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ABB is a global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The company operates in robotics, automation, and electrification.