Sr Manager, IT Business Partner

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Essential Duties and Responsibilities:

Business Partnership & Demand Management

• Act as the main point of contact between business functions and IT/OT, representing assigned functional areas across the organization.
• Work with business teams to understand needs and translate them into clear IT requirements in collaboration with SMEs, Global PMO, and technical teams.
• Manage intake and prioritization of business requests, working with stakeholders and Global PMO to balance demand, capacity, and business value.
• Help business stakeholders understand the impact of decisions related to scope, timing, resources, and technical constraints.
• Ensure expectations between business and IT/OT are aligned throughout the lifecycle of new initiatives.
• Promote practical, scalable solutions that meet business needs and can be supported long‑term.

Planning, Delivery Support & Governance

• Partner with Global PMO and workstream system (MES, ERP, etc) owners to support planning, scheduling, and resourcing of new / existing initiatives.
• Support project teams by providing business context, clarifying priorities, and helping resolve issues and dependencies.
• Participate in projects execution using Agile or Hybrid methodologies, focusing on outcomes rather than day‑to‑day project management.
• Be key agent via following IT/OT standards, governance processes, and change management requirements.
• Support and participate in global initiatives across NA, APAC, and EMEA regions.

Communication, Operations & Financial Support

• Track progress and communicate status, risks, and issues to business stakeholders in a clear and timely manner.
• Prepare and present updates to business leadership, IT management, and steering committees as needed.
• Coordinate operational and ad‑hoc activities that require IT/OT involvement, including change requests and preventive maintenance.
• Support budgeting activities, licensing management, vendor coordination, and purchase requests related to regional / global applications and systems.
• Build strong working relationships across business, Global PMO, and IT teams to improve collaboration and delivery effectiveness.

Required Qualifications:

• 10+ years of experience in IT roles spanning IT business partnering, technical delivery, or program/project coordination in an enterprise environment.
• Experience working with Agile or Hybrid delivery approaches on enterprise‑level applications or systems.
• Proven ability to partner with business stakeholders to understand needs and translate them into clear IT requirements.
• Demonstrated ability to manage competing priorities and influence cross‑functional teams toward agreed outcomes.
• Strong strategic and analytical skills, with the ability to connect business needs to practical technology solutions.
• Experience supporting or working within an IT technical organization.
• Experience with manufacturing and/or supply chain technology initiatives.

Preferred Qualifications: (Optional)

• Experience working across both business processes and technical systems.
• Medical devices, pharmaceuticals, or other regulated industry experiences.
• Experience supporting vendor‑led initiatives or external partners.
• Exposure to IT/OT manufacturing systems, infrastructure, or cybersecurity projects.
• Project management or Agile‑related certifications are a plus

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.