Community Outreach Coordinator

The University of Southern California (USC), founded in 1880, is located in the heart of downtown Los Angeles and is the largest private employer in the City of Los Angeles. USC is consistently ranked among the nation’s most prestigious universities, and the USC Leonard Davis School of Gerontology features one of the world’s best degree and research programs in Gerontology. The USC Leonard Davis School of Gerontology has an international reputation as a hub of aging research and with additional strong programs throughout the university, leads the way in defining and advancing the field of Gerontology: https://gero.usc.edu

The Family Caregiver Support Center provides a full range of clinical services, including assessment of family caregivers to older adults with multiple medical or cognitive impairments, case management, short-term treatment, referral, crisis intervention, and psycho-educational training. Our program is rapidly growing, and we need superstars to join our current dynamic team. We seek a Community Engagement Coordinator to join our team!

This is a full-time position that requires substantial commitment and flexibility. It will also require strong organizational skills and attention to detail. A valid state driver’s license and reliable transportation are required. Travel may be required to on-campus meetings. The work schedule varies from 8:30 a.m. to 6 p.m., Monday through Friday, with some weekend work as needed. This position will work a hybrid schedule.

Roles and responsibilities to include:

· Provides assistance and support in all aspects of USC's Family Caregiver Support Center outreach activities.

· Administers the center's marketing calendar, as assigned.

· Coordinates program services and activities, ensuring smooth execution and alignment with program goals.

· Schedules classes, meetings, and events while providing leadership and guidance to student workers and volunteers. Arranges vendor services and ensures follow-through on assigned responsibilities.

· Oversees the production and distribution of program materials, including meeting agendas, reports, informational content, and marketing materials.

· Conducts research and gathers information for program purposes, such as assessing program effectiveness, evaluating client needs, and assisting with budget preparation. Performs preliminary data analysis, submits recommendations, and prepares reports as assigned.

· Assists with budget preparation and administration by researching costs, tracking expenditures, and reporting variances.

· Provides client services by responding to inquiries and requests for information related to program functions.

· Coordinates program services with other campus offices and staff, serving as a resource for program information and representing the program on university committees as requested.

· Supports fundraising efforts by researching funding sources and assisting with proposal writing and production.

Preferred Qualifications:

· Bilingual

· Working knowledge of marketing tools

· Experience with community outreach

· Experience working with diverse communities

· Experience in conducting presentations

· Excellent written and oral communication skills.

This is a non-exempt position with work expected to be standard hours of operations, with potential for weekend work during emergencies only. Some travel will be required. Benefits include a competitive salary, and a rich array of USC benefits including healthcare (dental and vision), 403(b), tuition reimbursement, national holidays, paid vacation, and more.

This position is funded by a research contract/grant and may be funded by a subsequent contract/grant. Accordingly, your position is contingent upon receipt of the necessary funding from this or any subsequent contract/grant to continue employment.

The hourly rate range for this position is $29.86-$31.86. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

If you are interested, please submit your completed application, including a cover letter and resume with references.

Thank you for your interest!

Minimum Education:
Bachelor's degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
1 year

Addtional Experience Requirements
Combined experience/education as substitute for minimum work experience

Minimum Skills:
Ability to communicate and collaborate effectively with a wide range of constituents including volunteers and outside agencies.
Experience building and maintaining favorable relationships with community members.
Ability to work independently and as part of a team.
Excellent written and oral communication skills.

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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