People Operations Associate

OUR COMPANY:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.  

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a People Operations Associate at EOS IT Solutions, you will be at the heart of our talent acquisition efforts, ensuring every new hire experiences a smooth, professional, and welcoming start to their journey with us. You will be responsible for orchestrating the onboarding process from offer acceptance through to the employee’s first day and beyond, acting as a trusted liaison between new hires, hiring managers, and internal teams.

You will work closely with the HR and Talent Acquisition team to deliver a best-in-class onboarding experience that reflects our values of transparency, quality, and global simplicity. Your role will be instrumental in maintaining operational excellence, ensuring compliance with client-specific requirements, and fostering a culture of engagement and belonging from day one.

This is a dynamic, people-focused role that requires exceptional organizational skills, a proactive mindset, and a passion for delivering outstanding candidate and employee experiences.

KEY RESPONSIBILITIES:

• Partner with senior HR and Talent Acquisition team members to support end-to-end hiring and onboarding proce
• Lead and manage the onboarding lifecycle for new hires, ensuring all steps are completed accurately, timely, and in alignment with EOS standards and client expectations.
• Serve as the primary point of contact for new employees, providing guidance, support, and a welcoming experience throughout their onboarding journey.
• Coordinate and conduct engaging new hire orientations in collaboration with the HR team, ensuring alignment with company culture, policies, and procedures.
• Maintain meticulous records and ensure data integrity across all onboarding documentation and HR systems.
• Initiate and oversee background checks, ensuring compliance with internal policies and client-specific requirements.
• Collaborate cross-functionally with internal departments—including IT, Operations, and Client Services—to ensure all onboarding logistics are executed seamlessly.
• Monitor onboarding progress and proactively address any delays or issues, escalating when necessary to maintain service excellence.
• Support continuous improvement initiatives by identifying opportunities to enhance onboarding workflows and candidate experience.
• Represent EOS at hiring events and career fairs, contributing to brand visibility and talent pipeline development.

ESSENTIAL CRITERIA:

• 1–3 years of proven experience in a recruitment coordination or HR support role, ideally within a fast-paced, high-growth environment.
• Demonstrated ability to manage multiple recruitment and onboarding processes simultaneously with precision and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with applicant tracking systems (ATS) or HRIS platforms.
• Strong written and verbal communication skills, with the ability to present information clearly and professionally to diverse audiences.
• Experience supporting international recruitment or onboarding processes is a strong advantage.
• Self-starter with the ability to work independently, prioritize competing demands, and meet tight deadlines.
• Excellent organizational and time management skills, with a proactive approach to problem-solving.
• Flexibility to support teams and candidates across multiple time zones and regions.
• A customer-first mindset with a passion for delivering exceptional candidate and employee experiences.
• High level of discretion and professionalism when handling confidentia