Administrative Business Lead

Discord is looking for an Administrative Business Lead to join our centrally-reporting and close knit ABP team. This is a dual-focus role: you will lead and mentor a small team of Administrative Business Partners (ABPs) while also providing high-quality executive support to 2 leaders across our Law & Policy org. 

You are someone who is passionate about the craft of administrative partnership; someone who finds real energy in helping others grow, building systems that make leadership more effective, and showing up as a trusted, proactive presence for the people you support.

What You'll Be Doing

• Lead and mentor a small team of ABPs, serving as their coach and advocate.
• Champion professional development across the team; identify growth opportunities, provide meaningful feedback, and model the high standards of the ABP function.
• Own the bi-annual performance review cycle for your team, partnering with the Senior ABP Manager to ensure fair, thoughtful, and impact-driven evaluations.
• Actively support and strengthen the working relationships between your ABPs and the executives they partner with.
• Work with your fellow ABP managers to bring team events to life - everything from bi-weekly meetings to team outings
• Serve as a trusted business partner to 2 leaders across our Law & Policy org - providing seamless, proactive, and high-quality support.
• Own the calendar end-to-end: scheduling with intention, applying strategic prioritization based on your executives' goals, and ensuring their time is protected and well-spent.
• Maintain a high responsiveness standard - quick turnarounds and clear communication are your baseline.
• Drive end-to-end planning and execution for onsite events, collaborating cross-functionally to bring strategic goals to life.
• Attend and facilitate meetings when appropriate - capturing detailed notes, tracking action items, and holding stakeholders accountable for follow-through.
• Coordinate domestic and international travel arrangements, including flights, ground transportation, lodging, and documentation.
• Manage internal projects and initiatives - following up with stakeholders, keeping your executives informed, and acting as a liaison between leadership and their teams.
• Write independently on behalf of your principal - drafting communications, updates, and announcements with the right voice and level of detail.
• Aggregate and submit expense reports accurately and in a timely manner.

What you should have

• Genuine passion for the ABP function - you believe deeply in what great administrative partnership can do for a team, and you want to share that with the people you lead.
• A coaching mindset - you naturally identify where others can grow and find ways to support them that are contextually appropriate, not one-size-fits-all.
• Strong calendar management skills - you make scheduling feel effortless for your executives, with an intuitive sense for prioritization, ease of use, and protecting time that matters.
• Exceptional responsiveness and follow-through - you operate with urgency and close the loop, every time.
• Strong problem-solving and critical thinking skills - you anticipate needs, foresee near-term obstacles, and proactively create plans or escalate when needed.
• Clear, confident communication - you articulate complex information well, adjust your style by audience, and can write independently on behalf of others.
• High emotional intelligence and discretion - you understand team morale, handle sensitive information with care, and know when and how to escalate.
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