Field Service Technician (Motor & Generator)

Your role and responsibilities

• Execute Motor & Generator Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines
• Deliver excellent customer service to satisfy customers
• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in Motor & Generator Service categories (installation and commissioning, maintenance, repairs, advanced services)
• Creates and maintains a good relationship with customers and understands their needs
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities
• Prepares all documents and reports to be signed by the customer representative
• Reports work done in a timely manner and follows up when needed
• Applies safety rules and safe practices as well as environmental responsibilities
• Reports unsafe practices and incidents

The work model for the role is: onsite

• University, vocational school or associate degree with electrical
• At least 2 years of service technician experience in electrical industry
• Basic knowledge of vibration and rotating equipment
• Good command of English skills
• Turkish language is must
• MS Office skills is a must
• Dynamic and enthusiastic profile with continuous-development mindset
• Flexibility and quick adaption to frequent scheduling updates, Only on specific and pre-fixed schedule, availability to work during weekends and public holidays to provide 24/7 support, Up to 70% travel required
• Current car driving license (type B)