About the role

Aplyr's Quick Take

This is an intern role focused on analyzing and improving service operations within APAC at Johnson Controls. You'll be monitoring KPIs, creating process maps, and supporting continuous improvement initiatives, primarily through data analysis and reporting.

Good fit

Ideal candidates are recent graduates with a degree in business, engineering, or data analytics, and possess strong analytical skills. A proactive attitude and good communication skills will help you thrive in this collaborative environment.

Worth noting

This internship offers exposure to real operational challenges and the chance to work on Kaizen projects, which could be a valuable experience for those interested in process improvement. The role may require a good grasp of data management tools, which could be a hurdle for some applicants.

What will you do:

The position reports to the Director, Service Operational Excellence, APAC and is a key contributing member who will monitor, analyze, and communicate KPIs (key performance indicators) for Service Operations, to various stakeholders in APAC. The Business analyst intern will also provide analysis to establish standard work (scope, sequence & timing), based on best practices, and identify areas for continuous improvement.

How will you do it:

Support Continuous Improvement initiatives and co-lead Kaizen projects, impacting business transactions and field service operations for the APAC Services business by:
Creating process maps to aid visualization of work processes and identify areas of improvement
Collecting and analyzing data using statistical/data management techniques and applications
Proposing and implementing Lean solutions with affected teams
Apply business acumen and analytical skills to provide actionable insights, towards stronger operational excellence performance, by:
Monitoring and analyzing KPIs while maintaining routine (monthly) reporting of enterprise Service Operations KPIs, to various cross-functional stakeholders in APAC
performing benchmarking across APAC to identify best-in-class practices and areas for continuous improvement in the various countries/markets

What we look for:

Bachelor’s degree in business, engineering, or data science & analytics
Advanced proficiency in office business applications: Microsoft Excel, Word, PowerPoint
Knowledge and interest in PowerBI and coding preferred
Strong critical thinking, analytical and problem-solving skills
Exceptional communication skills, both written and verbal
Good learning attitude to accumulate: business acumen and undestanding of organizational issues and challenges

Aplyr's read

Johnson Controls excels in optimizing building efficiencies, attracting engineers and technicians focused on innovative solutions in HVAC and security systems.
Synthesized from recent postings & public sources

What's promising

•Strong focus on energy efficiency aligns with global sustainability trends.
•Diverse roles in engineering and technical fields offer career growth.
•Global presence provides opportunities for international work experience.

What to watch

•Complex organizational structure may slow decision-making processes.
•Highly competitive industry with constant technological advancements.
•Limited public information about employee satisfaction and work-life balance.

Why Johnson Controls

•Pioneers in integrating smart technology for building management.
•Offers specialized roles in HVAC and security systems engineering.
•Strong commitment to sustainability through innovative building solutions.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Johnson Controls

Johnson Controls

johnsoncontrols.com

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Johnson Controls is a global leader in building technologies and solutions, providing products and services that optimize energy and operational efficiencies of buildings.