[Backend] Member of Technical Staff

About Enterpret

Enterpret is at the forefront of AI-native applications, unlocking the power of customer feedback for businesses. We centralize feedback from every channel and transform it into actionable insights that drive customer-centric decisions for teams at the world's leading companies like Perplexity, Notion, Canva, and Figma. Backed by investors such as Kleiner Perkins and Peak XV, we're redefining how businesses understand and act on the voice of their customers.

Read more about our team, core values, and operating principles - here.

What You’ll Do ?

• Build and scale core backend systems that power our customer feedback intelligence platform.
• Take ambiguous product problems and turn them into clear backend systems with strong data and correctness guarantees.
• Own critical system decisions around data models, event flows, and service boundaries.
• Build and harden ML and NLP infrastructure so features work reliably in real customer environments.
• Balance speed, cost, and long-term system health while shipping continuously.
• Instrument systems deeply to detect failures early and learn from production behaviour.
• Influence technical direction by identifying leverage points and proposing platform-level improvements.

What It Takes ?

• 1-3 years in software engineering, with a proven record of building and shipping reliable systems
• Proven ability to design and ship backend systems that operate at scale and stay reliable in production.
• Strong systems thinking: you reason clearly about data models, boundaries, failure modes, and tradeoffs.
• Track record of owning complex projects end to end, from problem framing to production impact.
• Comfort working in ambiguity and making decisions with incomplete information.
• Depth in at least one core backend or infra area and the ability to go deep when things break.
• High engineering judgment: you know when to move fast and when to slow down.
• Strong product sense: you understand how technical decisions affect users and business outcomes.
• Obsession with quality, correctness, and long-term maintainability.
• Ability to influence and raise the bar through code, reviews, and mentorship.
• Bias toward action, learning, and continuous improvement.

Why Enterpret?

• High Impact: Build foundational systems at an early-stage startup where every line of code matters.

• Ownership: End-to-end responsibility for features and systems.

• Complex Challenges: Work on state-of-the-art ML platforms, distributed infra, and real-time analytics.

• Growth: Learn and grow with a high-caliber team and expand into leadership or deep technical expertise.

• Culture: Open, collaborative, and values-driven environment with autonomy.

• Benefits: Competitive salary, equity, premium healthcare, and more.

What We Value ?

At Enterpret, we operate with a deep sense of ownership - we play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better.

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.