About the role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Hospitality and Workplace Experience Manager - Mumbai
Key Responsibilities
Guest & Visitor Management
- Own front-of-house experience including reception, lobby, and guest areas
- Manage visitor access system (Envoy) and resolve journey bottlenecks
- Deliver personalized hospitality for employees, candidates, VVIPs, and industry partners
- Maintain security protocols for visitor registration, passes, and escorts
Employee Experience
- Serve as approachable point of contact for employee support and requests
- Oversee new hire welcome kits and onboarding support
- Coordinate visiting employee logistics (access, hot desks, arrivals)
- Handle shipping, receiving, mail, and deliveries efficiently
Events & Shoots
- Execute internal events: coordinate logistics, vendors, setup, and catering
- Ensure event spaces are properly prepared per brief
- Support employee events (Snack Attacks, Social Hours) with innovative ideas
- Facilitate smooth artist/crew entry and coordination on shoot days
- Provide production support including supplies, printing, and F&B services
Vendor & Standards Management
- Manage hospitality vendor relationships and service quality
- Conduct regular quality checks across office spaces and amenities
- Collaborate with facilities and F&B teams on operations and inventory
- Maintain consistent pantry and stationery stock levels
Office Operations
- Partner with Workplace and Facilities teams on office maintenance
- Flag operational issues proactively
- Participate in Emergency Response Team (ERT) drills and workshops
Requirements
Experience: 3+ years in event management, corporate office, co-working space, or premium hospitality
Essential Skills:
- Strong operational instincts with proactive problem-solving
- Excellent communication: warm, professional, confident across all levels
- Genuine people-first mindset with attention to detail
Preferred:
- Media, entertainment, or technology environment experience
- F&B operations and vendor management familiarity
- Hospitality or cinema industry background
Education: Graduate degree (hospitality or related field preferred)
Position Details
- Location: Mumbai
- Schedule: 6 days/week, 9 AM - 6 PM (flexibility required)
- Notice Period: Immediate joiners preferred
Location:
On-site –Mumbai, MHScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Aplyr's read
JLL is a leading global real estate services firm, attracting professionals in property and investment management with a focus on innovation and sustainability.
What's promising
- •JLL offers diverse career opportunities in global real estate services.
- •The company is committed to sustainability and innovation in property management.
- •JLL's global presence provides employees with international career growth prospects.
What to watch
- •Real estate market fluctuations can impact job stability at JLL.
- •High competition in the industry may limit rapid career advancement.
- •The global nature of the company may require frequent travel or relocation.
Why JLL
- •JLL's focus on technology-driven solutions sets it apart in real estate services.
- •The firm emphasizes sustainability, aligning with global environmental goals.
- •JLL's extensive global network offers unique international project opportunities.
Aplyr’s read is generated by AI from public sources. Was it useful?
About JLL
JLL (Jones Lang LaSalle) is a global commercial real estate services firm specializing in property and investment management, providing services to clients worldwide.