Design Studio Manager

OVERVIEW 
At Construction Resources, we set the benchmark for luxury in building materials and interior home products. Our prestigious design centers are a testament to our commitment to excellence, showcasing an exquisite range of products that define sophistication and innovation. We are seeking a highly skilled and dynamic Design Center Manager to lead our design center team, ensuring an unparalleled experience for our discerning clientele. 

The Design Center Manager reports to the VP of Showrooms and will be the cornerstone of our showroom’s success, responsible for its financial performance, operational excellence, and the cultivation of a world-class client experience. The Design Center manager will lead and inspire a talented sales team, driving them to achieve and surpass company goals while ensuring the showroom exemplifies our brand’s luxury and sophistication. To successfully oversee the operations of their assigned design center location, the Design Center Manager will have exceptional leadership skills and a passion for providing an extraordinary customer experience. Leaders having broad knowledge across Kohler, Sub Zero/Wolf, or Cambria product lines are HIGHLY preferred.  
 

JOB DESCRIPTION 
Key Performance Indicators: 

• Strategic Leadership 

• Financial Management 

• Team Development 

• Sales Excellence 

• Client Relationship Management 

• Operational Excellence 

• Brand Representation 

• Market and Product Insights 

Responsibilities: 

• Oversee and optimize the showroom’s financial performance, including setting and adhering to a budget and sales goals.  

• Collaborate with Sales Leadership to define and execute strategic goals for showroom growth and market positioning.  

• Seek out and build relationships with the architectural, design and builder communities. 

• Set targeted strategy for prospecting new business and converting existing. 

• Join and be active in design and trade associations and groups comprised of HNWIs. 

• Develop and implement plans to enhance the showroom’s role as a leader in the high-end building materials sector.  

• Lead, mentor, and motivate a high-performing team, fostering an environment of growth, achievement, and excellence.  

• Drive revenue and profitability by coaching the team in advanced selling techniques, marketing strategies, and new business development.  

• Ensure that all activities align with company objectives and exceed client expectations.  

• Cultivate and enhance relationships with architects, designers, and key clients to drive showroom traffic and increase sales.  

• Deliver an exceptional, unparalleled experience to all clients, creating an inviting, sophisticated, and memorable environment.  

• Empower team members to resolve client issues swiftly and effectively, ensuring outstanding service and follow-through.  

• Establish and uphold operational processes that reflect the brand’s prestigious image and commitment to excellence.  

• Partner with Marketing to proactively promote products, services, and events.  

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